Account Manager - Commercial Facilities
Job description
City Wide of St. Louis is looking for a Facility Solutions Manager to handle the day to day operations with our clients. We are a locally-owned, national organization in the building services industry with more than 50 years’ experience managing more than 25 facility services, with a focus on janitorial services. Currently, we clean over 2,000,000 square feet a night and boast a 96%+ customer retention rate.
We are a fast paced, dynamic company, and are passionate about making a positive mark and live by the motto to “Do Good while Doing Good”.
Here you will find a high-energy work environment that balances high expectations with high rewards as well as family culture based on work/life balance.
We are searching for a team player who understands the value of people, and the role of culture in meeting business goals.
As a City Wide Facilities Solutions Manager, you will:
- Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
- Formulate and manage an effective service strategy and schedule tailored to each client.
- Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics.
- Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.
- Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients.
- Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly.
- Implement company policies and procedures associated with client service levels.
City Wide offers a robust benefits package:
- $75,000 - $135,000 - (all in compensation including commissions and bonuses)
- $500 Monthly Car Allowance
- Health Insurance (100% Paid by Company)
- 401K with 4% Employer Match
- Short Term/Long Term Disability (100% Paid by Company)
- Company provided cell phone
- Company provided Computer
- 15 Days PTO - Year 1-4
- 20 Days PTO - Year 5+
- 6 Paid Holidays
- Opportunities for Advancement
- Excellent Work/Life Balance
What’s Great About Working at City Wide:
- Work in a fast-paced, growing organization
- See how your job directly impacts the company
- Build positive relationships in our strong company culture
- Help businesses in your local St. Louis community
Love The People You Work With
In a typical week, you’ll likely spend more time with your coworkers than your own family – so it’s important to love the people you work with. Our people make our culture what it is, so we seek out amazing candidates to help foster the work environment we are so proud of. If you think you’d be a great fit, we want to hear from you!
Job Type: Full-time
Pay: $75,000.00 - $135,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Work Location: One location
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