Account Supervisor - Healthcare

Full Time
New York, NY 10019
Posted
Job description
Overview:
FleishmanHillard, a global integrated communications agency, has an immediate opening in our New York office for an Account Supervisor to join our dynamic and collaborative healthcare practice. FH New York has built its reputation on creating customized, integrated solutions that deliver what our clients value most: meaningful, positive and measurable impact on the performance of their organizations meeting their specific challenges or opportunities. We’re seeking energetic professionals with good instincts, who are early adopters and self-starters, and have an adventurous spirit and passion for collaboration. Our culture values talented, nimble, creative people who both are exemplary leaders and effective team players.

This position provides the opportunity to work on exciting communications programs for leading healthcare brands, develop key relationships with and serve as a partner to our healthcare industry clients, build relationships across our global team and other sectors/practices and manage the strategic outreach to the media, third-party organizations, healthcare professionals and consumers.

At FleishmanHillard, we embrace challenges, think boldly, trust each other, and harness our talented worldwide network to provide the best in-class counsel to our roster of remarkable global clients.

We recognize that diversity and inclusion benefit our agency, our clients, and the communities in which we work and live. To that end, we strongly encourage applications from women, people of color, members of the LGBTQ community, veterans, and individuals with disabilities. As part of our ongoing effort to be the world’s most inclusive agency, we are committed to seeking candidates who possess and demonstrate a profound interest in furthering our DE&I goals.

Responsibilities:
  • Play a pivotal role in handling many of the day-to-day activities for the healthcare practice’s account teams, including working with senior members of the team to help oversee projects, connecting across our healthcare and agency teams, and provide client counsel.
  • Be flexible and facilitate teamwork within accounts; coordinate team resources and serve as main ‘go to’ for junior staff helping to mentor and encourage them to take on more responsibility; fully utilize agency resources to create the "best teams" and deliver results for your clients.
  • Demonstrate ability to effectively develop full range of materials including strategic plans, press materials, social copy, digital content, client correspondence, etc.
  • Develop relationships and coordinate cross-stakeholder communications: third-party organizations, healthcare professionals, media, etc.
  • Manage program plans and budgets for profitability; report status to client and agency management on a regular basis.
  • Explore and create opportunities for incremental business growth within your clients’ organizations.
  • Build and maintain strong client relationships.
  • Cultivate diverse teams and contribute to an inclusive working and learning environment.
Qualifications:
  • Minimum of 3 years of experience. Biotech, pharmaceutical or healthcare communications experience within a communications agency is required.
  • A thirst for knowledge, interest and desire to work in the ever-changing world of healthcare and communications.
  • Strong client relationship skills and the ability to successfully represent FH and client companies to key stakeholders.
  • Skilled at applied strategic thinking; anticipating issues, trends, and connections, and translating those insights into actionable ideas for clients and our healthcare team.
  • Excellent writing and editing skills, including the ability to develop and strategically direct the creation of press materials and communications plans.
  • Ability to translate large amounts of clinical data and information into lay language that resonates across client stakeholders.
  • Keen understanding of the role of digital media in integrated communications strategies as well as traditional, digital and social media healthcare environment.
  • Ability to develop and contribute to strategic outreach plans to external audiences via social platforms (e.g., LinkedIn, Twitter, Facebook, Instagram, etc.), third-party organizations, healthcare professionals, media, etc.
  • Proven understanding of healthcare environment and strategic media relations planning, with the ability to develop strong media pitch angles, lead pitch teams and pitch story ideas to reporters (healthcare trade, national, consumer and business outlets).
  • A collaborative team member and team leader, with strong project management and problem-solving skills and ability to meet deadlines and manage multiple projects simultaneously.
  • Ability to effectively supervise, train and mentor junior-level account staff, provide quality control, determine workflow and assignments.

About
FleishmanHillard

We’re more motivated by what we can give than what we receive, with a longstanding worldwide service commitment to support social inclusion in the communities in which we work and live. We specialize in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. FleishmanHillard was named 2021 PRovoke Global Agency of the Year; 2021 ICCO Network of the Year; 2021 Campaign Global PR Agency of the Year; 2022-2023 PRWeek U.S. Agency of the Year and Outstanding Extra-Large Agency of the Year; 2021 PRovoke APAC Consultancy of the Year; 2021 PRWeek UK Large Consultancy of the Year; Human Rights Campaign Best Places to Work for LGBTQ Equality 2018-2022; and to Seramount’s (formerly Working Mother Media) “Top Companies for Executive Women” list 2010-2022. FleishmanHillard is part of Omnicom Public Relations Group, and has 75 offices in more than 30 countries, plus affiliates in 45 countries.

FleishmanHillard offers a hybrid work model, and seeks employees who are comfortable working in the office for a portion of their workweek. We value the collaboration and camaraderie that in-person interactions provide, but also understand the importance of flexibility and balance in our employees' lives. As such, we are open to discuss various work arrangements that accommodate individual needs and circumstances, including flexible scheduling and alternative work arrangements. Our goal is to foster a productive and inclusive work environment where all employees can thrive, both in and out of the office.

FleishmanHillard is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, alienage, citizenship status, sexual orientation, genetic information, or any other protected class under federal, state or local laws. Please do not contact the office directly to apply – only resumes submitted through this website will be considered. If you need assistance reviewing career opportunities or completing an application, please email our careers team or call 314-982-1700 and ask to be connected to Talent Development.

The anticipated salary range for this position is $70,000.00 - $103,600.00

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications and geography. A range of medical, dental, vision, 401(k) matching, paid time off and/or other benefits also are available.

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