Job Title: Accounting Supervisor

Reports To: Director, Financial Operations

Location: Irvine, CA

Salary Range: $70-75k

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage willalsobe premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Job Responsibilities

The Supervisor is responsible for providing accounts payable and receivables (AP & AR) related services on behalf of our clients. This leader will build and sustain a world-class organization capable of delivering services in a high-volume, client centered environment where service elevations will require developing and maintaining process excellence on a scale new to our industry. This leader is a sought out business partner and resource for client facing AP & AR issues. Additional accountabilities include a relentless focus on accuracy, maintaining robust internal controls, supporting client retention, leading employee development and retention, achieving identified financial goals, and implementing best practices.

Essential Duties & Responsibilities

• Lead and develop the team to ensure client financial deliverables are completed accurately and timely.
  • Identify and implement service levels, and key productivity, quality, and efficiency metrics
  • Maintain staffing coverage
  • Review staff's work product as appropriate
  • Responsible for client onboarding and off-boarding as it relates to the AP & AR functions
• Use independent judgment to resolve issues and provide guidance to team members and business partners related to AP & AR processing.
• Ensure that consistent policies and practices are being followed.
• Interface directly with operations and divisional leaders to provide support and guidance related to AP & AR processes.
• Demonstrate understanding of internal controls and segregation of duties requirements to drive implementation of best practices.
• Prepare and maintain procedures for specific job duties.
• Liaison with IT and other departments on various projects, initiatives and process improvements impacting the Accounting functions, as needed and assigned.
• Drive the recruiting, hiring, and separation of personnel.
• Participate in special projects as needed & other duties as assigned.

Accounts Payable

• Lead the accounts payable processes and support the AP team as the subject matter expert, which includes timely & accurate processing of payables and year end reporting.
• Apply technical knowledge and judgment to ensure accuracy of timeliness of AP processing, including the recording of AP activity in the proper period, proper account coding and timely resolution of reconciling items as required.

Accounts Receivable

• Ensure assessment statement mailings are processed timely and accurately which may include the assessment bill-up, reconciliation, coupon generation, transmission of billing data to outsourced statement and/or coupon production company and proofing data before it is mailed.
• Ensure daily cash receipts are processed (lockbox, ClickPay files). Retrieve and process daily returned items.
• Ensure Pacific Western Bank “no docs” are resolved timely.
• Ensure New Budget packages are distributed to Board members and owners
• Enter new budget recurring assessments are entered by the beginning of each fiscal year

Additional Duties & Responsibilities

• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

Supervisory Responsibility

Oversees a team and others as deemed appropriate by business needs. Ensure transaction processing personnel meet all service level expectations and escalate / resolve any performance issues with the appropriate Supervisors.

Education & Experience

• Experience supervising a high-volume transaction processing organization is desired.
• Experience with AppFolio software is a plus.
• 3+ years of experience leading team members accountable for responsibilities similar to those required for this position.
• College degree in business management or equivalent related experience.

Knowledge, Skills & Proficiencies

• Hold oneself and team accountable for delivering on business goals.
• Demonstrate and model company values with internal and external customers.
• Demonstrate awareness of variables, which could affect employee retention and/or morale; is a leader in developing strategies to ensure employee engagement and retention.
• Excellent relationship skills with external and internal clients; is persuasive and patient, listens well.
• Ability to work well under pressure and deadlines; committed to getting the job done.
• Able to prioritize and use sound judgment and decision-making.
• Creative and takes initiative; self-assigns ownership.
• Identifies, manages, and mitigates risks.
• Strong knowledge of Microsoft Applications, especially Word and Excel, including a working knowledge of complex Excel actions (e.g. pivot tables, v-lookups).
• Excellent oral presentation and written communication skills.
• Proficient in English.

Physical Requirements / Working Environment

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard, and sorting.
• Must be able to move around the office, using office equipment, connecting with associates, etc.
• Talking and hearing occur continuously in this position.
• Hours over and above 40 will occur.

Work Environment

• Occasional evening meetings may be required.
• Consistent and regular attendance required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to business requirements, hours will extend past 40 hours/week as necessary. Schedule is subject to change based on business needs.

Travel

Limited if needed

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.