Job description
Egencia, is rewriting the book on how companies and their employees arrange travel. Unique in the market, we operate like an agile and entrepreneurial start-up, but we are backed by one of the world’s largest travel groups, AMEX GBT.
Job Description:
As an Accounts Receivable Coordinator, you will be in a position of key importance as Egencia continues to grow and expand. In this role, you will be responsible for continuously seeking new ways of making the AR processes run smoother and faster and developing strategic relationships with the AR partners and team members. You will also need to adapt to rapidly changing events and environments, while accurately judging priorities with tracking of details. You will anticipate and act on what needs to be done to accomplish an objective, task, or goal set by you that is motivating and beneficial to your and the team results.
Responsibilities:
Cash Allocation:
- Research and resolve new and outstanding unidentified payments
- Reconciliation of customer accounts
- To ensure that cash receipt and allocation is accurately managed and on a timely basis to deliver a quality service
- Specific point of sale responsibilities (i.e. Nordic bank uploads, Philippines receipt creations, etc.)
Credit Card Rejection:
- Review and prepare outgoing communication on credit card failures in a timely manner
- Monitor and submit re-bill to ensure resolution to outstanding transaction(s)
Manual Direct Debit:
- Sustain direct debit calendar deadlines to ensure that Germany, Australia, and UK direct debit responsibilities are completed timely
- Monitor and review any rejected bank pulls to ensure concerns are corrected
AR Metrics:
- Maintain the established metric for given responsibility to meet team and company goals
Ad Hoc:
- Other responsibilities as assigned
Skills/Competencies:
- Strong communication skills, both oral and written / Ability to communicate clearly, concisely, and persuasively
- Ability to build & maintain professional relationships
- Excellent time management, organizational and multi-tasking skills
- Ability to work independently in a fast-paced work environment with time constraints
- Ability to be flexible and work collaboratively with all employees
- Solid MS Excel knowledge (details around formulas, tables, etc.)
Experience:
2+ years Accounts Receivable knowledge or equivalent
Why Join Egencia?
Connections matter when it comes to business, and those connections start with our inclusive team of travel enthusiasts and technologists.
Our customers love working with us because we know satisfied customers start with a knowledgeable and enthusiastic team to support them. So, we’re committed to creating an inclusive work environment with a diverse workforce. We make sure every voice is heard. We trust each other to get great work and we encourage everyone to speak up, speak out, and be themselves.
Our culture
We thrive in a culture of curiosity - constantly reinventing for the future. It's the people that make Egencia so special, so we want to make sure they’re happy. We do this by offering flexible working opportunities, competitive packages and by making sure we have fun along the way.
Business travel is on the road to recovery, and as part of the world’s largest corporate travel marketplace, we’re in a strong position to define the future of business travel as we lead the industry into a new era.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
If this all sounds like something you’d like to jump on-board with visit Egencia.com or check us out on LinkedIn, Twitter and Facebook.
Egencia is wholly owned by American Express Global Business Travel (GBT). GBT is a joint venture that is not wholly owned by American Express Company or any of its subsidiaries (American Express). “American Express Global Business Travel”, “American Express", and the American Express logo are trademarks of American Express and are used under limited license. “American Express Meetings & Events” is a division of GBT.
Location
The US national hourly wage range for this position is from $15.00 to $29.00 per hour. The national range provided includes the hourly wage that Egencia expects to pay for the role. Actual hourly rate will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Egencia 2023 Benefits-at-a-Glance
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
GBT Recruitment Privacy Statement
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