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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Manage accounts receivable balances for retail Property and Casualty insurance in order to mitigate outstanding credit risk exposure and support proper financial reporting. Limit the negative financial impact of charge-offs through proactive management of receivables, utilization of tools and resources available, and communication with stakeholders.

This is a remote role (work from home). Prefer candidates in the Eastern or Central time zone.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Serve as subject matter expert for receivables questions or problems for all retail team members.
2. Monitor receivables on a daily basis, identify balances requiring action, and engage in collection efforts as appropriate.
3. Collaborate with sales and service professionals, and initiate direct client contact as necessary, to advance collection efforts.
4. Build and maintain relationships with teammates of all levels, including senior leadership.
5. Conduct research and provide account reconciliations or supporting details to stakeholders to justify balances owed.
6. Provide monthly statements and reminder notices to clients according to procedure.
7. Review accounts with credit endorsements and unapplied payments, communicate with sales/service team members to confirm necessary action, and apply funds as appropriate.
8. Proactively identify opportunities for improved efficiency and beneficial procedure or workflow adjustments.
9. Communicate with sales/service team members regarding all returned client checks to arrange for immediate replacement of funds.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. College degree or equivalent education, training and work-related experience

2. Previous experience in a accounts receivable position.
3. Highly effective written and verbal communication skills
4. Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals
5. Ability to work without direct supervision
6. Above average attention to detail
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications:
1. Previous experience within the insurance industry, preferably Property and Casualty.
2. Experience in accounts receivable in an insurance agency/brokerage firm.

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