• Paid time off
• Employee discount
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

• 
  Act as a knowledgeable resource for all Commercial Truck Customers
• Achieve and maintain proficiency in all necessary computer applications
• Primary or secondary point of contact for customers needing information
• Act as liaison between Commercial Truck and customers in the coordination of necessary maintenance requirements and associated paperwork
• Involvement in overall branch operations
• Send various documents and letters to customers in a timely manner
• Participate in regular development meetings and assist to obtain department goals
• Handle all administrative duties related to the customer base
• Perform general office duties and miscellaneous job-related duties as assigned
• Occasional involvement in customer facing meetings to help build solid business relationships

• Knowledge of professional phone etiquette and the ability to provide excellent customer service
• Good verbal and written communication skills
• General knowledge of the organization and support functional area is required
• Attention to detail for accuracy in performing data entry duties and various tasks
• Organizational and time management skills
• Basic business, accounting or math principles
• Ability to demonstrate sound judgment and problem solving skills by taking appropriate action regarding a concern or questionable finding
• Ability to work in a fast paced environment with demonstrated ability to prioritize and juggle multiple competing tasks and demands
• Ability to work independently or as a team member
• Ability to work and succeed in a multi-cultural environment

Equal Opportunity Employer/Disability/Veterans

• High School Diploma or GED
• Minimum of 1 year experience handling customer service responsibilities
• Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault violations within the last 3 years
• Proficiency in Microsoft Word and Excel products
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.