Position: Administrative Assistant

Department: Facilities

Exempt Status: Non-exempt

Location: Not remote, corporate office 7450 Campus Dr. Colorado Springs, CO 80920

Compensation & Benefits: $15+/hour depending on experience and education

Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan, with up to 4% of contributions made by the employee being matched.

Role Overview

The Administrative Assistant will serve as the company’s first point of contact. They will greet customers and conduct themselves in a friendly and professional manner, reflective of MSC’s values. They will perform the duties listed below and all other duties, as assigned.

Essential Duties

• The Administrative Assistant will provide administrative support to their direct supervisor, other employees, and customers
• Handle general inquiries from external parties and customers via computer, phone, and in-person
• Provide clerical support for the office (filing, mailing, faxing, and forwarding correspondence to appropriate parties)
• Receive, sort, and deliver mail
• Assign leads to appropriate Loan Officers
• Order and maintain inventory of office supplies
• Collect and log loan payments
• Answer the company’s general phone number, answer inquiry/forward to appropriate parties
• Assist with maintaining office cleanliness and organization

Qualifications & Experience

• 2 years of professional office experience
• Excellent computer and typing skills
• Proficiency with all Microsoft Office products
• Strong interpersonal skills
• Ability to maintain a positive and professional attitude at all times
• Detail-oriented and well-organized
• Ability to maintain composure and poise in a fast-paced environment
• Strong oral and written communication skills

Physical Requirements

• Stationary position; prolonged periods at a desk and working on the computer.
• Occasional movement about inside the office to walk to offices and office machinery.
• Occasional lifting up to 10 pounds, stooping, bending, standing, reaching.