Job description

Administrative Assistant (ABA Department)

Optima Family Services, Inc. is an Early Intervention Program, with over 20 years of experience, created with the purpose of providing excellent In-Home Infant Developmental Services to children and their families in their natural environment, where the child and family feel most comfortable.

If you want to know more about our company, go to http://www.optimafamilyservices.com/

Position Summary

Provide high quality customer service and attend to office tasks as necessary in order to help in the Applied Behavioral Analysis administration of the company.

Major Functions And Responsibilities

• Send information to field staff regarding case assignments
• Answer phones and direct calls
• Prepare and manage the tracking of files, data, and confidential documents
• Communicate effectively to answer inquiries and provide information to clients, staff, and stakeholders
• Follow all confidentiality and HIPPA regulations
• Other tasks as assigned by the President, VP and Program Manager (that within the scope of this agreement).

Qualifications

Education and experience requirements

• High School Diploma

Other requirements

• Good communication, time management, and organizational skills.
• Excellent English grammar and sentence structure knowledge.
• Work well as an individual and in a team setting.
• Typing speed of at least 45 words per minute (WPM).
• At least 18 years of age.
• Bilingual in Spanish/English a plus!!
• US work authorization is a must.
• Optima will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box)

Benefits

• 100% coverage for employee’s medical, dental, and vision insurance premium after 60 days, for employees working at least 20 hours a week.
• Supplemental benefits and hospitalization reimbursement for employee.
• $25,000 life insurance for employee.
• 401(k) retirement plan with a safe harbor match from the company.

Job Types: Full-time, Contract

Pay: $18.00 - $18.01 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Pasadena, CA 91107: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Experience with children: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location

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