Job description

At Ohio Machinery Co., our employees take pride in building the world around them. From our Serviceman and Technicians keeping the equipment running, our knowledgeable sales staff helping maximize efficiency for our customers, our front-line workers preparing equipment and parts orders, to our support staff making sure everything runs smoothly internally. Our employees are making a difference, and you can too! Ohio Machinery offers a career path, great pay, and a truly comprehensive benefits package including an annual Success Share bonus, retirement options (pension plan for Union employees, 401(k) Match for Non-Union employees), medical/dental/vision insurance options including a zero employee payroll contribution for an HSA health insurance option with an employer contribution that adds $1,200.00 per year. Spouses and children scholarship opportunities (through the Ohio Machinery Education and Opportunity Foundation), and many others.

JOB DESCRIPTION SUMMARY:

This position will be working within all of our Product Support operations applications (Opportunity Lead Generation Application, ServiceLink, Dealer Business System, Parts, and Service Quoter, Condition Monitoring Portal, etc.) to help facilitate Product Support growth and to better serve our customers. This position will assist with managing and redirecting sales leads through dealer applications (OLGA, PSE, SalesLink). Will also support the department’s expansion of customer-focused programs including but not limited to bulk oil distribution, Customer Value Agreement expense management, Condition Monitoring administration, and documenting Repair Options pricing and inclusions to support PSSR/ISRs. This position will also provide support with achieving our Parts, Service, and Digital Excellence goals and other general administrative support as needed and required.

COMPETENCIES:

Individual must be highly motivated and eager to learn. Have solid organizational skills.

Excellent analytical, problem- solving, critical thinking, logic, and reasoning skills. Understand complex interrelationships and work with a variety of technologies. Excellent interpersonal and communication skills, both written and verbal. Must also be detail and process- oriented with the ability to work closely in a team environment.

JOB QUALIFICATIONS:

Minimum of an Associate’s degree and five years of experience as an Administrative Assistant or a High School Diploma or equivalent, with a minimum of seven years of experience.

Demonstrates a high sense of urgency and ability to act independently during completion of tasks.

Proficient in Microsoft Office.

PHYSICAL REQUIREMENTS:

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard, and to verbally communicate to exchange information. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What is your desired hourly pay rate?
• Have you ever been convicted of a felony or misdemeanor? If yes, please explain charge and date. Prior convictions may not automatically disqualify you from employment.

Education:

• Bachelor's (Required)

Work Location: In person

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