Job description

DOUGLAS COUNTY

Administration & Human Resources

STATE OF WASHINGTON

OVERVIEW

Position is responsible for providing administrative support to the Juvenile Department staff including but not limited to clerical and receptionist duties, and JCS/JIS computer input and output. This position serves as the Juvenile Department intake referral contact person.

ESSENTIAL JOB FUNCTIONS

• Keep the Administrator appraised of information and deadlines requiring attention and perform duties as assigned by the Administrator.
• Provide support services to juvenile court staff, including but not limited to preparation of court documents, investigative reports, evaluations, program documents, and scheduling.
• Operate and maintain current information on the statewide JCS computer system.
• Maintain accounts payable records and accept / record diversion fees and deposits as well as compiling State and County statistics and complete quarterly and year-end reports.
• Process all referrals including but not limited to receiving and screening Juvenile referrals, create and maintain Department records / files, and input / update court information.
• Receive and screen the public by telephone and in person.
• Utilize RCW’s, WAC’s, and other resource materials as needed.
• Provide input into the development of policies and procedures.
• Attend staff meetings, training opportunities, youth staffing, etc.
• Present a professional public appearance and dress in appropriate attire.
• Present and conduct oneself in a professional manner that reflects positively on this agency and maintains the dignity and decorum of the court.
• This position requires a highly reliable, punctual, and dependable individual.
• Organize and plan multiple tasks and responsibilities.
• Perform complex work involving the use of independent judgment and personal initiative.
• Relate positively with co-workers, elected officials, public and private individuals and agencies.
• Maintain confidentiality standards and exercise discretion.
• Perform other duties as directed or required.
• This list is illustrative and not a comprehensive listing of all functions and tasks performed in this position.

KNOWLEDGE, SKILLS, AND ABILITY REQUIREMENTS

• Intermediate business administration and office clerical skills including phone etiquette.
• Juvenile development, family dynamics, legal procedures for court and community resources.
• Local, State, and Federal policies as they relate to County Government.
• Advanced ability to communicate effectively, both orally and in writing.
• Effectively deal with emotionally charged people who may be emotionally charged by issues and information being presented.
• Operate a personal computer and software necessary to perform the requirements of the job.
• Explain complex issues in a simple understandable manner.
• Project a positive, professional image for self and the County.
• Maintain composure under stressful situations and provide problem-solving techniques.

• Establish and maintain effective working relationships and good public relations with other employees, agencies, property owners, and the public.
• Meet deadlines while maintaining flexibility necessary to accommodate any given situation.

SUPERVISORY RESPONSIBILITY

• This position has no supervisory responsibilities.

PHYSICAL REQUIREMENTS / WORKING CONDITIONS

• This position is responsible for routing youth and the public. Some youth may exhibit signs of anger, acting out behavior, and/or may suffer from emotional or mental health problems.
• Youths, their families, and members of the public may communicate using emotionally charged, angry or abusive language and/or demeanor.
• Work is performed mainly in an office with extended periods of sitting, standing, bending, kneeling, walking, and lifting (up to 40 pounds waist high).
• Driving, climbing stairs, and walking outdoors on uneven terrain in a variety of weather conditions.
• May work an alternative schedule at the sole discretion of the County.
• Potential for working evenings, occasional weekends, holidays and out of town travel.

LICENSES, CERTIFICATES AND OTHER RECRUITING REQUIREMENTS

• A high school diploma or equivalent.
• Two years of college background in Business Administration preferred.
• Good reading and writing skills, maturity, dependability, responsibility, confidentiality, honesty and the ability to work in a team setting are required.
• A valid Washington State Driver’s License is required.
• A background security check will be required if a job offer is made.

Job Type: Full-time

Pay: $3,849.00 - $4,390.00 per month

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift

Ability to commute/relocate:

• East Wenatchee, WA 98802: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

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