Company Description

MelroseWakefield Healthcare is a coordinated system of hospitals, physician practices and community-based services providing care for communities throughout north suburban Boston. We are distinguished by the range of clinical care and services we provide locally for the continuum of care in clinical collaboration with Tufts Medical Center, as well as an affiliation with the Lawrence Memorial. Our focus is simple: a better approach to providing health care, we bring together top-quality primary, emergency and specialty care, locally. Everything you and your family need, right in your neighborhood to be your best healthy.

Job Description

• Under the general direction of the Clinical Manager and Director, the Administrative Coordinator is the primary administrative person responsible for the overall non-clinical front office and back office daily operations of the Card/Endo Unit.
• Under the direction of the Clinical Manager, physicians, and in collaboration with the staff, the Administrative Coordinator will implement policies and procedures and will be responsible for leading the business analytics process within the department.
• This position is responsible for data entry, collection of information, and spreadsheet reporting.
• The Administrative Coordinator acts as the primary liaison for all patients and must be able to assist patients when unique situations arise.
• The Administrative Coordinator will maintain a strong professional working relationship with all staff and departments involved with the patient experience including; physicians, nursing staff, technicians, Patient Accounts, Patient Access, Information Services, and Medical Records.

Qualifications

EDUCATION:

• High school diploma or equivalent.
• Bachelor’s degree in Business Administration preferred.

EXPERIENCE:

• 5+ years administrative experience with previous experience in a health care setting preferred.
• Strong knowledge of Microsoft Office and Meditech Strong organizational and interpersonal skills.
• Working knowledge of specialized Card/Endo systems preferred (Hi-IQ, GE Mac Lab, and WITT).

SKILLS/ABILITIES:

• Excellent typing skills, proficiency in word processing, spreadsheet and database software programs.
• Good communication skills needed.

Additional Information

AMERICANS WITH DISABILITIES STATEMENT:

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. MelroseWakefield Healthcare reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

COVID-19 POLICY:

Please note that effective October 1, 2021, as a condition of employment at MelroseWakefield, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption.