Job description

We are Regency at the Park, located in College Place, WA. We specialize in skilled nursing and long-term care services. We treat each of our residents with individualized compassionate care in a nurturing environment. We are looking for caring and compassionate individuals to join our team.

As admissions coordinator, you manage the facility inquiry and admission process and provide customers with community-related information via facility tours, personal visits/assessments, conversations, and follow-ups.:

You will:

• Demonstrate exceptional customer service to hospital patients and family members.
• Take referral information from telephone and nurse liaison, obtaining necessary personal, clinical, and financial information.
• Work with an interdisciplinary team to balance community capabilities and census goals.
• Work with the business office manager to ensure financial verification form accuracy and completion.
• Implement the pre-admission process and liaison between the customer, family, and the community.
• Escalate and obtain approvals from the clinical team.
• Complete the admissions packet with the patient, family, and patient representatives (Guardian, POA, DPOA) within 24 hours of admission.\

You Have:

• Two years of experience interacting with hospital-based clinicians
• Work independently, problem solve, and manage conflict.
• Know resident rights. Help residents/patients exercise and protect their rights.
• Maintain confidentiality of resident/patient information.
• Follow and adheres to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information.

Our full-time Benefits:

• Medical / Dental / Vision Insurance
• Prescription Drug Coverage
• Paid Time Off (PTO)
• Paid Life Insurance
• Employee Assistance Program (EAP)
• Employee Discounts (movies, restaurants, gifts, more)
• 401-K

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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