Job description

Core Responsibilities:

The Application Engineer provides quote preparation, application of product selection, price and availability.They also provide technical assistance/support and value selection of products for application taking into consideration price and availability, consulting with engineering when required.

Essential Functions:

• Prepares verbal and written quotations for domestic and international customers and representatives via telephone, fax, and email.
• Assists customer inquiries on order status, ship methods, tracking numbers, freight charges, pricing and availability.
• Analyses business opportunities facilitate requests for project quotations and ensures that processes are is correctly executed, according to customer request.
• Be a technical resource and have the organizational agility to find answers and solve problems.
• Has a desire and ambition to grow into a larger role of responsibility.
• To perform this job successfully, an individual should have intermediate data entry skills and knowledge of Word and Excel software.
• Able to solve routine and complex problems using information sources provided, or by conceptual and innovative thinking, with or without supervision
• All other duties as assigned.

Competencies:

• Finalizes negotiation with customers. Knowledge of T&C are necessary
• Recommends product or service enhancements to improve customer's satisfaction and sales potential.
• Has 2-4 years technical customer service experience in manufacturing support.
• Has a sound, in-depth understanding of concepts and principles in customer service.
• Acts as Customers’ advocate within the organization and is accountable for Customer Satisfaction.
• Document sales and marketing activities along with tracking of opportunities.
• Familiar with standard manufacturing concepts, practices and procedures.
• Self-starter, organized, thorough and meticulous, able to work under pressure.
• Experience in a technical environment
• Able to plan work and commit to meeting deadlines.
• Dedicated to high degree of accuracy.
• Proficient in Microsoft, Excel, and Access software.

Required Education and Experience:

• Bachelor’s degree, preferably in Mechanical Engineering
• 5 years’ relevant experience. Valve, regulator, fluid mechanics/control related coursework/education will be additional qualification.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, and talk or hear. The employee occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

The position may be required to work overtime (unplanned and unscheduled) to meet deadlines and requirements. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change during the course of employment.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Day shift
• Monday to Friday
• Self-determined schedule

Ability to commute/relocate:

• Tampa, FL 33605: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Valve or Cryogenics: 1 year (Preferred)
• Engineering: 5 years (Required)

Work Location: One location

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