Job description
This position is for EStreet Appraisal Mgmt., one of the Family of Companies of Newrez LLC.
POSITION PURPOSE/SUMMARY
To process appraisal orders from order entry through reception as well as assisting with any subsequent revisions or addenda requests.
EXAMPLES OF DUTIES AND RESPONSIBILITIES
- Assign incoming appraisal orders by locating appraisers who meet qualifications.
- Perform daily follow-up on orders in progress.
- Service customer by resolving issues and answering questions in a timely manner.
- Respond to incoming emails and phone calls.
- Participate in department meetings to improve the appraisal process.
- Assist Quality Control by contacting appraisers for any needed corrections.
- Keep the operating system updated with documentation on each file.
- Comply with all state, federal, and company policies, procedures, and regulations.
- Recruitment of appraisers including due diligence and fee negotiation.
WORKING CONDITIONS
Work is performed in an office environment.
EDUCATION AND EXPERIENCE
- High-school diploma or equivalent
REQUIRED SKILLS
- Organizational skills
- Excellent verbal and written communication
- Multi-tasking skills
- Attention to detail
#LI-JM1
Company Perks:
- 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
- 8 Paid Holidays
- Casual Workplace
- Employee Engagement Activities
Company Benefits:
- Medical (including Health Savings Account & Flexible Savings Account)
- Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
- Tuition-Assistance Programs
- Performance-based Incentives
- Pet Insurance
- Advancement Opportunities
Newrez NOW:
- Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
- 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
- Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
- Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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