WC Smith has an exciting seasonal opportunity for an Aquatics/Operations Manager to join its Splash Park within The Villages of Parklands during the 2023 summer months. The Aquatics Manager will have experience in the administration and operation of a pool or waterpark and maintain a high level of customer service with excellent communication skills. This position requires significant interaction with the public and children.

• Oversees the safe and proper operation of the entire splash park and pool to include:

o equipment and risk management
o birthday parties and event space rentals
o front desk and concession stand

• Manages and creates park staff schedules and submits timekeeping records for payroll purposes.
• Collaborates with the lead lifeguard on part-time aquatic staff supervision

o maintaining appropriate pool chemical levels
o completing facility records and documentation
o ensuring all pool equipment is operational
o overseeing day-to-day facility maintenance; enforcing splash park rules;

• Trains and supervises staff with particular attention to the Occupational Safety and Health Act (OSHA).
• Interacts with clients to promote sales, resolve customer concerns and manage complaints.

CAREER EXPERIENCE:

• Minimum of 3 years’ experience in the operation and management of a family aquatic center, pool complex, waterpark, or related recreation facility.
• Must hold current American Red Cross First Aid and CPR Professional Rescuer Certificate.
• American Red Cross Lifeguard Training certificate and Water Safety Instructor certificate preferred.
• Certified Pool or Aquatic Facility Operator preferred.
• Knowledge of swimming pool operations and sanitation, maintenance, and safety.
• Knowledge of emergency services and auxiliary services available in the Village of Parklands community in the event of an accident.
• Ability to work in harmony with pool staff, patrons, and the public while enforcing facility regulations.
• Outstanding customer service orientation.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Excellent organizational skills.
• High degree of energy and motivation.

About WC Smith

WC Smith is a leading multidisciplinary real estate company firmly grounded in the District of Columbia. We have provided integrated real estate services to the DC metropolitan area for over 50 years, developing and managing a portfolio in excess of 10,000 units of residential real estate. Founded in 1968, WC Smith has built a reputation as one of the most capable and respected property management and development organizations in the area.

What sets WC Smith apart from other firms is our holistic approach to community building. We believe it takes more than attractive housing and office buildings to sustain neighborhoods, and over the past 50 years we have developed a successful model for creating and maintaining healthy communities. Our projects uniquely combine the city’s long-term vision for growth with our residents’ vision for how a community best serves their needs and desires. We are committed to the viability and sustainability of the neighborhoods we create and to the well-being of the people who live there inhabit them.

We are looking for self-starters and go-getters who demonstrate the resourcefulness, enthusiasm, and relationship building skills essential to offering the best level of service and communication to clients and team members. Our employees enjoy a friendly work environment in the rapidly developing Capitol Riverfront area, a focus on personal and professional wellness, and opportunities for professional growth.

WC Smith is an equal opportunity employer and values a diverse workforce.