Area Supervisor (Staffing Operations)

Full Time
North Houston, TX
Posted
Job description

The Area Supervisor will serve as a liaison between our company, our employees at our customers sites, and our clients in a specific city/market.

The duties of an Area Supervisor are typically divided into two key areas: Employee Management and Account Management.

The Employee Management related duties consist of: Acquisition - finding and hiring the right candidates, Engagement & Retention - onboarding and ensuring employees’ needs and concerns are addressed, Performance Evaluation - conducting employees’ performance, developing, and executing improvement plans, ensuring policies and procedures, and followed, Timekeeping & Payroll Management - ensuring employees worked hours are tracked, and payment is processed on-time and accurately.

The Account Management related duties consist of: Retaining client’s business – learning client’s goals and objectives as it relates to staffing and help them achieve them by successfully managing employees (employee management), Seeking new opportunities – grow business at client sites by constantly communicating and promoting company’s services, as well as identifying and approaching new sales leads.

Responsibilities:

  • Recruit, interview, hire, and onboard new employees with our customers.
  • Develop recruiting networks and sources.
  • Develop a safe, positive, and achievement-oriented working environment.
  • Learn and address employees’ concerns, as well as find ways to motivate employees for maximum performance and engagement.
  • Monitor ongoing work, identify problems, and find solutions.
  • Ensure employees follow safe work practices and company standards.
  • Develop behavioral and disciplinary standards for employees.
  • Ensure that all employees follow Time Keeping procedures and that all time for pre-shift work, breaks, lunches, and any other payable activities are recorded in corresponding time keeping system.
  • Ensure that all Wage and Hour compliance is met.
  • Contact and/or visit customers as needed and assure their staffing needs are achieved in a timely manner along with addressing any operational concerns.
  • Identify new opportunities at client’s locations that translate into account financial growth.
  • Identify new business opportunities in the market that translate into market financial growth.
  • Develop operating budget and control expenses within that budget.
  • Ensure all operations reports are updated weekly
  • Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements:

  • Recruitment, Staffing Operations, Hospitality, and/or Sales experience is required
  • Prior Supervisory experience is required
  • Bilingual SPA – ENG is required
  • Attention to detail
  • Experience in a fast-paced environment is required
  • Time Management Skills
  • Traveling up to 70 miles is required to visit client sites as needed
  • Well-developed, strong communication skills
  • Availability to work weekend and holidays is required
  • Degree in Business Administration, Human Resources, Hospitality Management, or similar paths is a plus

Experience with the below software solutions is a plus:

  • Bullhorn
  • Kronos
  • Microsoft Office

Job Type: Full-time

Pay: $36,000.00 - $42,000.00 per year

Experience:

  • Recruiting: 1 year (Preferred)

Language:

  • Fluent Spanish and English (Required)

Work Location: One location

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