St. John’s established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world.

Department: Division of Student Success

Job Title: Assistant Director, Academic Achievement

Campus: Queens

Job Summary:

Reporting to the Director for Academic Achievement, the Assistant Director for Academic Achievement will support the offering of academic success programs that foster the development of skills, behaviors and habits that contribute to success in college. These include academic goal setting, learning strategies, time management and organization, self-regulation, and self-efficacy. The position will partner closely with the academic advisors, case managers, career advisors, and first-year programs professionals within the Center for Student Success to develop and implement programs and services that are inclusive and support a diverse student body with a particular emphasis on belonging and retention.

Essential Functions:

• Develop resources and opportunities that foster the development of skills, behaviors and habits that contribute to success in college
• Assist students in developing self-efficacy by identifying and overcoming obstacles that may be impeding academic success
• Motivate students to practice self-regulation and take ownership of their academic success
• Help students in identifying, developing, and implementing learning strategies and study skills specific to course materials
• Provide individual advisement to first-year students, as well as coaching on time management, learning styles, exam preparation, and overall student success
• Develop and deliver workshops on class preparation, study habits, reading, note taking, and synthesizing, exam taking, time management, and other study skills.
• Collaborate with the Office of Student Success, the faculty, and other campus partners to ensure that students are on-track to successfully complete their first year.
• Advise students on course selection and registration based on individual needs.
• Foster partnerships with campus resources including, but not limited to academic advising, tutoring services, counseling services, career services, extracurricular activities, study abroad program(s), research opportunities and internships and refer students as needed.

Competencies

• Ability to interact effectively with students, faculty/staff, parents.

• Knowledge of issues and trends impacting undergraduate students in higher education.
• The ability to employ the highest level of confidentiality and discretion in working on complex and highly confidential issues that arise around student success
• The ability to juggle multiple responsibilities and deadlines on an ongoing basis
• A commitment to being part of an inclusive and anti-racist University community
• A strong work ethic and commitment to excellent service
• Strong organizational and planning skills
• Exceptional written and oral communication skills
• Adept in the use of Microsoft Office Suite and other software platforms simultaneously (such as student record databases, customer relationship management systems, degree progress tools, appointment systems, analytics software/tools).
• Ability to work with students through in-person and virtual modalities including 1:1, small group, and larger event environments.
• Ability to combine the pursuit of excellence with a spirit of kindness and collaboration

Work Environment

This position operates in a professional office environment, using standard office equipment such as a personal computer, printer, and other office technology.

St. John’s values your work/life balance and offers this full-time opportunity with potential for partial remote work after six months of employment. (Typically, in the office 4-5 days per week during the semester with increased flexibility on breaks and during the summer.)

Physical Demands

While performing the duties of this job, the employee is occasionally required to stand; move about; sit; to carry work and use controls; reach with hands and arms; climb stairs; communicate. The employee must occasionally lift or move up to 20 lbs. Specific vision abilities required by the employee include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position that may include extended business hours Monday through Friday. The start time can be between 8 am and 9:30 am.

Required Education and Experience:

• Bachelor’s Degree required.
• Minimum of three to five years of work experience preferably in higher education.
• Willingness and desire to serve students from diverse backgrounds.
• Possess strong customer service focus for internal and external constituents and success working both independently and in cross-functional teams.
• Proficient in the use of computer technology required.
• Some evening and weekend work required.

Preferred Education and Experience:

• Master’s degree
• Experience in academic achievement program development and delivery
• Demonstrated ability and experience in partnering to achieve a team-based approach to student success

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Application Instructions

Please submit a current resume and cover letter that addresses how your experience aligns with the position requirements and responsibilities.

In compliance with NYC’s Pay Transparency Act, the annual salary for this position is $60,000 St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

This position may be relocated to any of St. John’s University’s physical locations at any time.

St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.

St. John’s University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.