NAU aims to be the nation’s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

• This position is a hybrid position which allows the incumbent to complete their work at both an NAU site, campus, or facility and at a non-centralized site with or without accommodation.
• This position is posted as Assistant Director of Inbound International Programs, which is a working title. The NAU system title for this position is Assistant Director, International Education.

Come join our team of more than 70 full-time, part-time, and student staff representing five continents and 16 native languages in NAU's Center for International Education!

The Assistant Director of Inbound International Programs oversees and coordinates all inbound experiential learning programs comprised of international exchange and degree-seeking students as well as short-term learning program participants. This position will supervise and manage programming with the goal of a meaningful cross-cultural experience, integrating participants on all levels (legal/immigration, academic, social, and community) for a successful and positive experience at Northern Arizona University (NAU) and in the United States. NAU’s short-term programs are typically one to three weeks in duration and, as a whole, can include participants ranging from students to professors to higher education professionals with various learning objectives (e.g. English language acquisition, teaching methods observation, or to learn American culture). Additionally, initial orientation programming for incoming international graduate and undergraduate students provides the fundamental basis for their success and experience at NAU and in the United States.

The Assistant Director also works closely with other CIE staff members who are hosting international delegations to ensure their experience is successful. Delegations are typically university administrators or other professionals who visit NAU’s campus to establish a formal partnership, discuss research or educational opportunities, or other mutually beneficial agreements.

CIE employees value excellence in education, student success, diversity, and integrity. The Assistant Director will have a unique ability to directly design, develop, and deliver programs for international students and guests that embody all four values and lead to a transformational experience to inspire participants toward positive change, collaboration, and innovative solutions to challenges in a changing world.

NAU currently hosts over 1400 international students from more than 80 countries and historically welcomes a dozen inbound international programs on average.

To receive full consideration, please:

Inbound International Programming - 35%

• Communication with group leader and potential delegations to determine program objectives, schedule, and logistics; supervising program participant logistical arrangements and managing provider relationships
• Developing individual program proposals , working with group leaders to ensure needs are met while reflecting NAU’s values and learning outcomes
• Strategic planning for future growth and success of the entire short-term learning programs initiative to attract a great number of programs, diversifying the types of participants, and offering a greater range of learning outcomes
• Development of online short-term learning programs to allow for expansion in program models and participant backgrounds which facilitate diversity amongst partners in subject area, country of origin, and learning outcomes.
• Development, management, and accurate reporting of an appropriate budget for all components of short-term programs including faculty pay, participant meals and accommodations, cultural programming, health insurance, administrative costs, and transportation.

International Orientation Management - 35%

• Develops student-specific cross-cultural programming schedules based on student needs and learning outcomes and determines and develops most-appropriate content delivery methods (email, video, webinar, in-person, small-group discussion, etc.)
• Applies high-level planning and organizational skills to solve complex problems that may arise at short notice.
• Provides training and supervision to staff and volunteers throughout international student orientation including allocation of human capital resources to designated tasks.
• Conducting meetings or employing other methods to ensure accurate and timely communication about and scheduling of orientation and cross-cultural programming sessions in coordination with CIE staff, student volunteers, and other departments across campus and community partners.
• Continually monitoring and adjusting a timeline for orientation preparation that includes all stakeholders, their responsibilities, resources needed to complete their responsibilities, and ensuring their responsibilities are delivered.
• Assessing success of orientation and cross-cultural program and individual components for continued improvement.
• Development, management, and accurate reporting of an appropriate budget for all components of international student orientation including transportation, meals, supplies, student workers, and event facility costs. Prepares budget reconciliation report each semester to determine costs per student.
• Long-term relationship development and training of university and community partners who provide services to program participants.

Pre-Arrival Communications Campaign Management - 10%

• Campaign design and execution.

Supervision - 10%

• Conducts yearly evaluations and submits to HR.
• Hiring for new positions in the Inbound International Programs Department.
• Regular check-ins, one-on-one meetings, etc.
• Time sheet approval.

Other - 10%

• Other duties as assigned.

• Bachelor’s degree in relevant field, AND
• 2-4 years of management or supervisory experience, AND
• 3-5 years of relevant experience in international and/or cross-cultural programming; OR
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

• Master's degree in Student Affairs, Anthropology, Education, International Affairs, or a related degree and five years' direct experience in organizing and delivering educational programming.
• Experience in development of new programs and initiatives within a higher education institution and/or with community partners (both domestic and international).
• Experience living and working abroad.

Knowledge

• Knowledge of principles of programs, policy implementation, and department administration.
• Knowledge of higher education administrative systems and related business principle.
• Demonstrable knowledge of cross-cultural communication and competence.

Skills

• Supervisory practices and principles.
• Organizational and project management skills.
• Knowledge of Microsoft Office (Word, Excel, PowerPoint).

Abilities

• Possesses strong leadership practices.
• Possesses strong problem solving, organizational and analytical capabilities.
• Motivates and empowers staff and facilitates communication across individuals and teams.
• Promotes a diverse, inclusive environment

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Anticipated salary range is $62,996 to $70,500. Annual salary commensurate with candidate's qualifications and related experience.

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

NAU will not provide any U.S. immigration support or sponsorship for this position.

May 30, 2023 at 11:59 p.m.

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

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NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.