Four Seasons Hotel Miami is looking for an Assistant Director of People & Culture who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.

About Us

Dominating Miami's sparkling 70-storey skyline, Four Seasons Hotel Miami is a sleek landmark that combines contemporary luxury with resort-style amenities, just a block from Biscayne Bay. Conveniently accessible to the city's prime attractions, the Hotel offers 182 guest rooms and 39 suites, an extensive spa and health club, bars and restaurants. As a centerpiece is a magnificent two-acre terrace featuring three outdoor swimming pools surrounded by 12 cabanas. The terrace also features a unique wading pool designed to resemble a palm orchard planted in the water and a poolside bar and lounge.

Four Seasons has been on FORTUNE magazine’s ‘100 Best Companies to Work For’ every year since 1998... Come and find out why! With over 99 hotels in 38 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.

About the Position

The Assistant Director of People & Culture position will assist the Director of People & Culture with the direction of all aspects of the People & Culture division including benefits administration, employee relations, recruitment and retention of staff, communication to staff, career development of staff, wage & hour compliance, training, Workers’ Compensation, and legal matters related to hotel employees.

Essential Functions:

• Act as an objective 3rd party in employee counseling, problem solving or conflict situation and communicate to Director of People & Culture any circumstances that may raise legal issues for the hotel.
• Identify, analyze, and initiate appropriate actions to resolve any unsatisfactory pattern of employee turnover.
• Manage the financial issues for the HR budget including benefits, labor & salary reports and plan cost effective events within the HR budget guidelines.
• Conduct regular audits of insurance records, I-9 records, vacation, and sick allowances.
• Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the HR computer system.
• Comply with and enforce Four Seasons’ Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of People & Culture.
• Administer and train employees on behalf of People & Culture including but not limited to Embark, benefits, core, and culture standards.
• Organize and supervise all employee recreation programs include holiday parties, children’s party, general meetings etc.
• Respond to and attend any related hearings for all employee claims against the hotel including EEOC, NLRB, Workers’ Compensation, Unemployment and Wage & Hour.
• Actively support the Safety Committee.
• Ensure that the cafeteria, employee entrance and lockers rooms are clean and orderly.

Preferred Qualifications and Skills

• College education or equivalent experience
• Experience required by position is from two to four years of employment in a related position.
• Requires a general working knowledge of Labor laws.
• Requires knowledge of the ability to operate computer equipment.
• Ability to read and speak and write English and Spanish.
• Scheduled days and times may vary based on need.

Benefits Four Season Employees Enjoy

• Complimentary Employee Health, Basic Dental and Vision Insurance
• Complimentary Rooms Nights at Four Seasons
• Exclusive discount and travel programs with Four Seasons
• Vacation, Sick and Holiday Pay
• Paid Parental Leave
• 401k Plan with Match
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Inclusive and diverse employee engagement events all year-round.
• And so much more!