Job description

Job Summary: Work closely with General Manager in overseeing all aspect of hotel operations, including guest relations, front desk, housekeeping, maintenance, ordering supplies, teambuilding, and staff development. Supervises the work of all hotel departments. Responsible for the operation of all aspects of the hotel in the absence of the General Manager.

Job Duties:

• Manage all aspects of the hotel in the absence of the General Manager.
• Shift Coverage and open availability
• Approves general operating procedures for the rooms, housekeeping, and maintenance departments.
• Monitors the budget and directs corrective action as necessary to assure that budget goals are attained.
• Functions as an administrative link between and among departments.
• Monitors internal cost control procedures.
• Coordinates training programs.
• Monitors safety conditions and employees’ adherence to safety procedures. Updates emergency plans and procedures and assures that effective training for these programs is conducted in all departments.
• Receives, investigates, and acts upon complaints from guests and employees.
• Assures that the hotel’s preventive maintenance and energy management programs are in use.
• Participates in on-going facility inspections throughout the hotel to assure that cleanliness, safety, and other standards are consistently.
• Performs other duties as assigned.

Qualifications:

• Minimum of 2 years of hotel experience.
• Strong leadership and a professional image.
• Strong interpersonal, written and verbal communication skills.
• Excellent decision-making ability and analytical skills.
• Knowledge of a variety of computer software applications.
• Ability to work a flexible schedule, including weekends, holidays and over night shifts.

Job Type: Full-time

Benefits:

-Employee Discount

Schedule:

• 8 hour shift
• Day shift, Evening Shift and available to cover Night Shifts
• Available to work any day of the week

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Front Desk Experience: 2 years (Required)
• Hospitality Experience: 2 years (Required)

Work Remotely

• No

Job Type: Full-time

Pay: $14.50 - 16.00 per hour (Depending on Experience)

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

Work Location: In person

Job Type: Full-time

Pay: $14.50 - $16.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift

Ability to commute/relocate:

• Haw River, NC 27258: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel management: 2 years (Preferred)
• Hotel Front Desk: 2 years (Required)

Work Location: In person

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