This job will pay a salary between $80,000-$90,000

Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

SUMMARY

The Assistant General Manager (AGM) provides highly responsible support to the General Manager in all respects of facility and event management including the efficient, professional, and profitable operation of the food and beverage operations, event management, event client relationships, and venue operations including facility maintenance. This individual ultimately oversees every managerial, f/t and p/t position in the Events, Operations, and Food and Beverage Departments. This position ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition, the AGM is responsible for inventory controls, successful and thorough event planning, and client relationship management, and finding and maximizing revenue opportunities at the venues.

RESPONSIBILITIES:

• Ensure efficient, professional, and profitable operation of the venues.
• Generate and review financial reports, including budgets, projections, forecasting, capital investments, labor and product costs, wage and salary control, P&L financial statements as required.
• Review fulfillment department schedules and labor allocation weekly.
• Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio.
• Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.
• Program and maintain the point of sale or register system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
• Directs and assists managers in preparing and attaining future goals.
• Provides each reporting manager with the proper direction and follows up on all assignments.
• Inspects the operation on a regular basis to ensure that the established quality standards are maintained.
• Prepares required reports accurately
• Gives the reporting managers clear direction and provides the necessary assistance for them to provide them to perform their work.
• Evaluates each manager’s performance and makes recommendations for their improvement.
• Reviews and assists in the development of menus, equipment lists and correlating costs, and event delivery plans with the appropriate managers and supervisors.
• Establishes and maintains personal relationships with show managers, suppliers, vendors, and the public that projects the venue in a positive light.
• Perform related duties and responsibilities as required.

QUALIFICATIONS:

• Minimum 5 years’ experience of increasing responsibility in professional public assembly facility operations management, food and beverage management, or related field.
• Minimum 3 years of direct supervisory experience at the Manager/Supervisor level.
• Bachelor’s Degree or better from an accredited college or university in public assembly facility management, theater and production management, sports facility business management, or a related field preferred (Other combinations of experience and education that meet these requirements may be substituted).
• Strong knowledge of event services, safety and security, facility maintenance and housekeeping, budgeting, conversions, and production desired.
• Experience in contract implementation, including facility use license agreements, technical riders, service agreements, and event management desired.
• Experience in Food and Beverage management, including costing, menu creation, staff training and bar/beverage management desired.
• Excellent customer service skills and client management skills.
• Ability to work extended hours including nights and weekends.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional, and courteous manner which fosters a positive, and cooperative work environment.
• Ability to speak, read, and write in English.
• Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess thorough working knowledge of all applicable safety standards, event operation guidelines, janitorial procedures, maintenance standards, etc. pertaining to event operations.

Physical Requirements:

Performing the duties of this position involves extensive and continuous standing and walking as well as seated/sedentary office work. Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl. The employee is frequently required to lift to 40 pounds.

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

We are committed to ensuring all of our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Thus, OVG requires vaccinations of all employees, sub-contractors, and vendors.

EEO Statement

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.