Job description
Overview
Job Title: Assistant Studio Manager
Reports To: Area Director/Studio Manager
Location/s: Coconut Creek
Base Pay: $15 per hour plus membership and retail commission
Function: Assists Studio Manager in principle duties and oversees studio management duties
Reports To: Area Director/Studio Manager
Location/s: Coconut Creek
Base Pay: $15 per hour plus membership and retail commission
Function: Assists Studio Manager in principle duties and oversees studio management duties
Our Mission: To create lasting beauty and confidence through passion, dedication, and excellence so our guests look and feel amazing!
Our Values: Passion, Caring, Excellence, Integrity, Leadership, Communication and Accountability
Do you have a passion for customer service? Do you enjoy motivating and coaching individuals in a fast paced and team friendly environment? Do you want a long-term, stable career in the beauty industry? We are currently seeking a talented candidate to serve as Assistant Studio Manager for our growing business!
Principle Duties for Assistant Studio Manager:
- Assists Studio Manager in principle duties and oversees studios to drive Studio revenue
- Is the Membership Ambassador for both Studios - driving memberships sales and membership retention, customer outreach programs, tracks and publishes results and progress
- Acts as a leader at the Front Desk to keep appointment books full utilizing all tools available. Sell memberships and aftercare products, ensure all guests forms are completed and uploaded
- Consistently creates a friendly client environment and motivated Studio teams
- Responds quickly to customer questions and needs
- Provides strong leadership presence in entire studio
- Maintains quality service by leading by example and enforcing customer experience standards
- Assists Studio Manager with coaching and training Lash Consultants on guest experience, membership sales, daily task completion and operations process
- Maintains impeccable and clean studios
- Ensures Health and Safety protocols are followed
- Assists in managing Lash Consultants and Lash Stylists staff and schedules
- Ensures daily and weekly reports are timely and accurate
- Ensures daily deposits balance
- Manages inventory accurately and timely.
- Adhere to all company policies and government laws (e.g. Non-Discrimination Policy,Time Clock)
Experience and competencies required for Assistant Studio Manager:
- Leadership and or Management experience
- Sales experience in Customer facing environment
- Must be extremely customer focused
- Inspirational leadership skills
- Possess strong interpersonal skills to communicate with confidence
- Strong verbal and written communications skills
- Must be an excellent organizer and problem solver with strong project management skills
- Ability to work a minimum of 37.5 hours per week
- Must be able to work flexible days and hours; including nights, weekends, and holidays and cover shifts at both Studios as needed.
- Must live within 30 minutes of both Studios
- Competent trainer and motivator
Legal Disclaimer
©2021 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. ALF is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Confidential. Unauthorized duplication, dissemination, distribution, or use of this material is strictly prohibited. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.
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