Our operations department plays an integral role in ensuring our venues are ready, event needs are attended to, and we are ready for the next event. No two days are the same on our campus here at Xcel Energy Center, Saint Paul RiverCentre, and the Legendary Roy Wilkins Auditorium. In this department, you are empowered to exceed expectations and make great things happen!

As our Assistant Operation Manager, YOU WILL:

• Motivate and lead teams to be show ready. Our arena and convention center is where the action happens, and our team focuses on the guests’ experience through attention to the smallest details. From the hours before our guests and clients arrive, you work with your team to ensure the spaces are clean and sparkling, event spaces are set up with utmost precision, and our earth-friendly initiatives are kept on track. You do this through attention to detail and knowing your people to help bring the best out of them. Our efforts are reflected in the smile on our guests’ faces and the roar of the crowd because we made their experience memorable.
• Build pride and inspiration among your team. You and your team are responsible for creating memories and joy in people’s lives. Beyond ensuring every interaction is a positive one, you do the important work of connecting with our employees, listening to them, training and prepping staff, ensuring safety protocol, diffusing conflicts, cheering them on, answering questions, and responding to employee needs in both calm and active settings.
• Solve problems as you see them. Our teams are focused on getting better every day and you are at the center of all we do. We expect you not to wait for permission but seek out solutions to problems. We need your perspective, themes, and ideas that continue to inform our initiatives that impact our guest’s experiences.
• Are a cultural centerpiece. The work of the operations team is highly critical, but can easily go unnoticed (especially when the work is done well!) You will inspire others to understand how important their contributions are to the entire experience from ensuring restroom cleanliness, to setting chairs for a concert, to clearing sidewalks of snow. You appreciate that the individuals doing this critical work are the backbone of our organization and you help to build a culture that celebrates the wins and work ethic of this important team.

YOU ARE A:

• Bilingual. We require a human to be bilingual for this position. Fluency in Spanish, both verbal and written, required/ se requiere habilidades hispanohablantes
• Day-Maker. Our team and business run on relationships. Commitment, professionalism, and reliability are at the heart of building strong bonds across all our partnerships. However, that is not enough. You act not only as a leader, but a team member. You shine light on the things you see, help employees navigate murky waters and provide candid (caring deeply, communicating directly) feedback to help every employee become the best version of themselves.
• Committed Team Player. The days are long, the years are short, is how the saying goes and our work here is no exception. We do what it takes to get the job done and often do even more than what it takes. We strive to go above and beyond, exceeding all expectations and we thrive in an environment that requires us to step up and step out of our comfort zone for the sake of bringing joy to someone else’s life.
• Focused Executor. We believe extensive ideas reap even bigger rewards when managed effectively. Everything we do touches people, so flawless execution is non-negotiable. Our work can be fast-paced, and it can be easy to lose sight of the details, but that is where the magic is at. With ruthless prioritization, we focus on getting things done quickly and flawlessly. Of course, we are not perfect, so when mistakes are made, we step up, take responsibility and issue meaningful apologies when we are wrong.
• Servant Leader. At the Wild, everything we do is grounded in serving. We serve our organization, each other, our fans, and our community. Leadership is not a rank, it is not about being in charge; it is about taking care of those in our charge. We inspire those around us to dream more, learn more, do more and become more.

MINNESOTA SPORTS AND ENTERTAINMENT WILL:

• Listen to you. We need your thoughts, ideas, and passion to help make this the best team in sports and entertainment. You talk, we’ll listen.
• Treat you like an adult. We will trust you to get the work done in a way that makes sense for you. We measure output, impact, and accountability.
• Challenge you. We’ll look to you to help create a greater State of Hockey. We promise you'll be surrounded by supportive people equally committed to the organization. Go Wild!
• Commit to Diversity, Equity & Inclusion. We strive to create a diverse, equitable, and inclusive workplace and seek to employ a workforce that is representative of our entire audience. Our goal is to make hockey available to all who wish to play.

THE FINE PRINT:

• Fluency in Spanish, both verbal and written, required/ se requiere habilidades hispanohablantes.
• Proven scheduling experience is required.
• Intermediate computer skills are required, Microsoft Outlook, Excel, PowerPoint, etc.
• Must be able to work events, nights, weekends, and occasional holidays.
• Ability to lift/move up to 50 lbs.
• In accordance with the ADA the physical requirements for this role include walking/standing for 8+ hours at a time, sitting, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, etc.
• Should an accommodation be requested MSE will evaluate the request and provide reasonable accommodation under accordance of the ADA.
• Applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class