ASSISTANT OPERATIONS MANAGER | FRONT OFFICE
Job description
Summary
The Assistant Operations Manager | Front Office will support the overseeing of any area in the Rooms Division with a focus in the Front Office Department. This can include the front office staff, guest services, housekeeping/laundry, and reservations. Duties may also include training, staff development and scheduling. Responsibilities may include scheduling, forecasting and training, as well as all operating procedures. The Assistant Front Office Manager must have strong communication and analytical skills. Front Office cost control experience is helpful. Additional responsibilities may include guest satisfaction, compliance standards, staffing, scheduling, payroll and training of staff.
Qualifications
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
- Rooms leadership experience preferred
- Service oriented style with professional presentations skills
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
What You Will Love About Us
Come join our amazing location in Incline Village, NV in the Lake Tahoe Area
Discount hotel stays for colleagues, friends and family
Wellness & Tuition reimbursement
Complimentary parking
Complimentary meals during work hours
Hyatt Perks which include thousands of national and local partners for various discounts
Wellbeing
“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”
Health, Dental, Vision Insurance eligibility after 30 days of employment.
401(k) Retirement plan & Hyatt stock purchase plan.
Paid Parental Leave
Wellness and tuition reimbursement up to $1000
Who We Are
At Hyatt, we believe in the power of belonging and cultivating a culture of care where our colleague’s become family. Since 1957, our colleagues and our guests have served as the heart of our business and made Hyatt one of the best hospitality brands in the world, with more than 1,500 hotel, all-inclusive, and wellness resort properties in 70 countries across six continents.
We turn trips into journeys, encounters into experiences and jobs into careers. As we continue to grow—we never lose sight of what’s most important: People.
Why Now?
We are in a time of extraordinary transformation. Passion for personal travel combined with the explosive growth of global business has underpinned our growth for years. Hyatt is at the epicenter of the evolution of travel—and we are looking for passionate change makers to be a part of our journey. At the heart of Hyatt is our shared belief that hospitality is more than just a job—it’s a career for people that care.
How We Care for Our People
Wellbeing is the ultimate realization of our purpose — we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we’ve earned a place on Fortune’s prestigious “100 Best Companies to Work For®” for the last nine years.
We’re proud to offer exceptional corporate benefits which include:
- Annual allotment of free hotel stays at Hyatt hotels globally- Depending on position
- Flexible work schedule and location – Depending on position
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, free use of on-site fitness center, and free lift tickets (subject to availability)
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from who we hire and develop, organizations we support, and who we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Reality Check:
Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all of the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
Our Vales: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
Hyatt is an equal opportunity employer. R C R S SO GI NI D V
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