RVCC is Hiring an Assistant Practice Manager!

As one of the largest providers of mental health therapy in our region, River Valley Counseling Center offers a full-spectrum of care. We offer high quality outpatient therapy to children, adolescents, and adults. Our practice is continuing to grow, and we are looking to add an Assistant Practice Manager to our team.

Our Assistant Practice Manager will keep our clinics running smoothly by overseeing our front desk teams, among other duties.

At RVCC we work diligently to create a culture where our top-notch employees thrive. Check out our extensive benefit package below to see how much we value our employees, and how we plan to keep you working with us

The Benefits:

• Excellent, affordable health insurance (health, dental, and vision), with the additional benefit of lower-cost/no-cost care at Holyoke Medical Center.

• 403b with employer match.

• Tuition reimbursement up to $7,000.

• CEU/job related training reimbursement.

• Generous paid time off, sick leave and holidays.

• Three paid personal days per year.

• Child care reimbursement for salaried employees.

• Employer paid life insurance.

• Pet insurance, mileage reimbursement and more!

  
  

The Qualifications:

• You have a high school diploma or GED.

• You have 1-2 years of experience in management or supervisory roles.

• You have Mental Health/Medical Office, Computer Information Systems, and Electronic Medical Records experience.

• You have customer service and data management skills.

  
  

The Responsibilities

• Provide oversight to administrative operations, including the front desks of several busy mental health clinics.

• Be responsive to the needs of clients within the assigned programs.

• Oversee the recruitment, training, evaluation and supervision of several front desk staff, in collaboration with Practice Manager. Fill in as front desk staff when needed.

• Collect data, use computer software systems, Electronic Medical Records, and collaborate with multidisciplinary teams.

• Facilitate monitoring and auditing processes, ensure compliance.

• Oversee front desk operations, including mail, supplies, co-payments, and billing issues.