Assistant Support Service Specialist

Full Time
Gainesville, FL 32608
Posted
Job description

Position Title: Assistant Supportive Service Specialist
Department: Supportive Services for Veteran Families (SSVF)
Location: Gainesville, FL
Salary Range: $17.21

Position Summary:

The position responsible for providing clerical and supportive services to assist in identifying veterans in need of services as well as assisting in helping families obtain and maintain housing and other program needs. The position provides outreach and engagement services throughout our service areas within emergency shelters, homeless shelters, feeding programs, park other places, and places frequented by the homeless individuals. This position will also perform screenings to determine if identify veteran families meet eligibility requirements of the SSVF program to including verifications of eligibility and file documentation. In addition to screenings the specialist will also be responsible for making referrals/service linkage of those individuals and families who are in need of emergency services and/or those families who are not eligible for services. The Assistant Supportive Service Specialist will also be participating in weekly Outreach/Tabling activities in areas frequent by individuals who are homeless or at risk of homelessness. The staff will be responsible for timely service provision; ensuring adequate and timely documentation and coordination of service. In addition, the position will provide additional services to ensure program documentation for data reporting purposes. Services will be provided in Alachua, Bradford, Columbia, Dixie, Gilchrist, Hamilton, Lafayette, Levy, Putnam, Suwannee, and Union.

Minimum Qualifications:

Education:
High School Diploma or GED equivalent or combination of training and experience which provides the required knowledge, ability, and skills.

Experience:
Experience dealing with the homeless population and providing services preferred; Experience working with computer systems, including electronic spreadsheet, database management and word processing.

Driver Requirement:

Must have a current Florida Driver’s License with a clean driving record while meeting company insurance requirements

Essential Duties/Responsibilities:

  • Conducts Outreach/Engagement and participants in Tabling/Information Dissemination events within community agencies, emergency shelters, homeless shelters, feeding programs, parks, other places, frequented individuals and families who are homeless or at risk of homelessness.
  • Completes Eligibility Screenings and Verifications with identified individuals/households based on SSVF program guidelines to determine eligibility
  • Assist Veteran Families with obtaining necessary verification documentation required for eligibility.
  • Maintain documentation/databases as required for reporting and goal for community functional zero
  • Refer and/or Link individuals screened with any emergency services and resources identified or needed and document in screening.
  • Provide timely and accurate documentation to be entered into HMIS.
  • Participate in regular supervision as required.
  • Participate and Obtain Training and Development as required
  • Submit required weekly and monthly reports as required
  • Perform other duties as required to meet SSVF program and departmental goals and objectives
  • Provide screening reports to the SSVF Program Manager as required
  • Provide community awareness of SSVF services.
  • Develop and maintain a network of contact persons and/or referral persons in the community to receive and provide referrals for eligible individuals to obtain/access services.
  • Performs work according to contract standards
  • Use standard office equipment, including a computer in the course of the work; drive a motor vehicle to visit various consumers, benefit provider and contractor work sites, and to attend meetings.
  • Works effectively with others.
  • Performs other related work, as required.

Knowledge, Skills, Abilities:

Specific competencies required are identified on a department/program specific basis and identified in each employee’s Competency Checklist. The following are general and apply to all positions with this title.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demand:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Meridian is an Equal Employment Opportunity Employer. We are fully committed to attracting, retaining, developing and promoting the most qualified employees. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, status as a parent, national origin, age, marital status, disability (physical or mental), family medical history or genetic information, political affiliation, military service or because they are a protected veteran or other non-merit based factors.

Job Type: Full-time

Pay: $17.21 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Hybrid remote

Ability to commute/relocate:

  • Gainesville, FL 32608: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Gainesville, FL 32608

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