Company: Oak Street Health

Title: Associate, Direct Mail Marketing

Location: Chicago, IL or Remote

Role Description:

Oak Street Health is seeking a full-time Marketing Associate to plan, execute, and optimize direct mail campaigns. This role will act as the direct mail channel lead and partner with the CRM team to create connected journeys that support our on-going patient acquisition, engagement and retention efforts. Although this position will be primarily responsible for direct mail, it also offers exposure to CRM marketing data and marketing automation campaigns that include channels like email, SMS, and phone calls/voice.

Core Responsibilities:

• Responsible for overseeing the planning, execution and subsequent analysis of direct mail marketing campaigns

• Partner with direct mail vendor to identify target audience and manage lists

• Design, develop, and deploy direct mail assets

• Monitor delivery and campaign performance to inform stakeholders, generate insights, and proactively identify optimization opportunities to improve total conversion and overall cost-effectiveness

• Develop A/B testing strategies to improve campaign messaging and cadence that drive increased qualification and conversion of new prospects to patients

• Identify opportunities to innovate with direct marketing programs, including triggered automation and personalization

• Other duties as assigned

What are we looking for?

• 4+ years marketing experience

• Experience developing highly effective direct mail campaigns, preferably in healthcare

• Passionate about improving the patient experience

• Knowledge of data privacy laws including HIPAA, CCPA

• Understanding of direct mail performance and operational metrics

• Strong project management and communication skills

• US work authorization

• Someone who embodies being “Oaky”

What does being “Oaky” look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.

Oak Street Health Benefits:

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients

• Paid vacation, sick time, and investment/retirement 401K match options

• Health insurance, vision, and dental benefits

• Opportunities for leadership development and continuing education stipends

• New centers and flexible work environments

• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health