The general responsibilities/duties aligned with this position are as follows.

Responsibilities and Duties

• Provide academic counseling for graduate students. Advise on matters of curriculum, course and degree requirements, academic probation, and graduation.

• Evaluate student problems (academic or personal) and refer student to appropriate student services office for additional support.

• Maintain continuity of service to students by covering out-of-office periods of MSBA team members such as vacations/sick time or other limited term absences.

• Support Associate Director in charge of Admissions in the creating, planning and execution of student recruitment, admission, and enrollment management strategies for 240 new students annually.

• Counsel prospective students and families regarding admission policies and procedures and offers timely solutions to applicants’ problems and requests regarding admissions; ensures the delivery of quality services through high standard customer service, personal attention, and responsiveness.

• Represent the program through on and off campus events that support enrollment goals: such as presenting at undergraduate colleges or companies, hosting campus visits, attending education fairs, leading and/or supporting admission-related events like Information Sessions, Coffee Chats and Admitted Students Day.

• Responsible for recruitment and outreach for assigned geographic territories, which supports the accomplishment of the overall enrollment goals and takes into account the various trends and specific recruitment strategies.

• Advise and support the program student club- Business Analytics Student Association (BASA) and student ambassadors.

• Collaborate with the Department of Marketing & Communications to manage the Marketing initiatives for the program.

• Manage application data such as processing applications, preparing files for committee review, managing data in the student information system, and preparing enrollment reports.

• Evaluate applications and make admission and scholarship decisions following university admission guidelines and review strategies with the admission committee; communicate with students about the status of admissions applications.

Preferred Qualifications

• Sincere desire to work with Masters Students pursuing a STEM degree in Business Analytics

• Demonstrated communication skills (interpersonal, written, verbal, presentation)

• Ability to be flexible and adaptable in the face of changing priorities and fluctuating workloads

• Demonstrated ability to manage multiple responsibilities simultaneously

• Able to work well independently and as part of a team

• Strong knowledge and understanding of graduate student requirements and needs.

• Prior experience working with International Students and understanding of the F-1 visa rules.

• Demonstrated ability to handle sensitive and confidential information within FERPA and University guidelines.

• Familiarity with University student information system (SIS).

• Proficient skills in Excel, Word, PowerPoint

• Completion of, or enrollment in, an advanced degree in student affairs, student development, counseling, higher education, or other related field (preferred but not required).

The hourly rate range for this position is $34.10 - $40.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Required Documents and Additional Information

• Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.

• Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.

• USC is requiring all employees, students, staff, and faculty to submit proof of COVID-19 and 1st booster vaccination. There is exemption process available for medical and religious reasons. Your safety is our top priority.

• USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions*; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.

• The University of Southern California is an Equal Opportunity Employer that Values Diversity.

• University employer contributions may be subject to change due to financial impact of COVID-19