Are you passionate about solving user problems? How about bridging the gaps between business and UX strategy? Do you want the chance to work with an equally driven and enthusiastic team that will push your skills to the next level? Then we want to talk to you!

Why you should join our team:

• The opportunity for a wide variety of work including consumer websites, web & mobile applications, eCommerce solutions, customer portals and brand strategy across a spectrum of industries and client company sizes
• Keep your skills fresh by working with the newest approaches and methodologies out there
• Accelerate your career with a clear path to achievable career advancement opportunities

Like what you hear but still not sure Credera is for you? Read more about Credera's fun, collaborative and talented UX team, and see some of our work at https://www.credera.com/services/strategy/experience-design!

What you will do:

• Build empathy and advocacy for the end user
• Engage with clients to identify key objectives that support their strategy with a human-centered mindset
• Coordinate overall approach to move experiences from current to future state through design thinking methodologies, data analysis, workshops, and/or interviews
• Oversee activities throughout user research, content strategy, UX design process, and development to ensure key objectives are met
• Articulate strategy and recommendations of experience design initiatives to varying audiences
• Create standards and scalable processes for XD strategy
• Assist with strategic practice growth initiatives (e.g., recruiting, team building, learning and development, etc.)
• Contribute as needed to business development, career coaching, and financial metrics to support the growth of the Experience Design practice

What you need:

• A portfolio showcasing your experiences in XD strategy
• Strong understanding of design thinking, user research, and UX design
• Strong communicator that provides clarity, and highlights necessary information to varying audiences
• 6+ years of related experience
• Humility and openness to creative direction (we work collaboratively as a team)
• Bachelor's degree in Human Computer Interaction, Human Factors, Cognitive Psychology, Computer Science, Service Design, UX Design

What we consider a bonus:

• Experience in innovation, product management, frontend development, product management, and/or content strategy
• Competency in Figma, Miro, and Adobe Creative Suite

Who we are:

• Credera is a full-service management consulting, user experience, and technology solutions firm, with clients ranging from Fortune 500 companies to emerging industry leaders
• Credera has received a number of national awards, including:
• 7-time awardee on Inc. Magazine's annual Inc. 5000 list
• 6-time winner of 100 Best Companies to Work for in Texas by Texas Monthly Magazine
• Best Workplaces in Consulting & Professional Services by Great Place to Work and Fortune
• Fortune's Best Workplaces for Millennials

Learn more:

Along with a great company culture, Credera provides an outstanding compensation package including a competitive salary and a comprehensive benefit plan (e.g., medical, dental, disability, matching 401k, PTO, etc.). We also provide a range of soft benefits enjoyed by our teams that contribute to a happy and healthy workforce. Check out Credera's Glassdoor reviews to read what our employees have to say!

This position is an exempt position.

We do not currently commence "sponsor" immigration cases in order to employ candidates.

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Credera are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Completion of the last four questions in our application is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

For individuals hired to work in New York, Credera is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of New York and includes the range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; etc. We would not anticipate that the individual hired into this role would be near the top end of the compensation range, but that decision will be dependent on the facts associated with each specific individual's relevant experience for the role. A reasonable estimate of the range is $162,000 - $196,000.