Responsibilities:

• Provides technical support for presentations, lectures, meetings, symposia, concerts, performances, training sessions, rehearsals, films and events throughout the museum campus including planning, advising, setting up, rehearsals, performances, and teardowns.
• Provides written, audio and video documentation of museum events, education programs and docent training sessions for archival and study purposes.
• Sets up and supports the livestream portion of hybrid meetings.
• Provides technical support for PowerPoint, internet, museum network, video conferencing, audio, video and lighting.
• Provides off-campus technical support and works on special projects.
• Installs and maintains permanent installations of AV equipment throughout the museum campus including repairing and replacing.
• Keeps the inventory of equipment accurate and current.
• Trains On-Call staff as needed.

Skills, Knowledge and Abilities:

• Strong computer skills required including Windows, Microsoft Office, Mac, including presentation software such as PowerPoint, Keynote, iPresent it, etc. Must have working knowledge of computer networking techniques.
• Must be able to evaluate, implement and promote digital media equipment, software and services that meet museum needs. Identifies, evaluates and recommends emerging digital media technologies and methodologies.
• Advises, consults and provides services related to the design, creation, and online delivery of digital media.
• Must have experience supporting and maintaining AMX and Crestron control systems, videoconferencing and other audio visual hardware.
• Must be familiar with connectors and cables including HDMI, DVId, DisplayPort, VGA, RCA, BNC, XLR, Component, Composite, Cat 5&6, RS-232
• Must have demonstrated problem solving ability.
• Must have excellent customer service skills, be detail oriented and have a strong work ethic.
• Must be able to prioritize, work independently with minimal supervision and meet deadlines.
• Must have excellent verbal and written communication skills.
• Must have professional appearance and demeanor appropriate to working in a professional environment.
• Must be willing to work a flexible schedule including evenings and weekends to support events.

Education and Experience:

• Five years audio visual experience.
• Previous exhibition installation experience preferred.
• Must have a clean driving record and be able to pass a background check.

Equal Opportunities for All

At the MFAH, we believe that diversity, equity, accessibility, and inclusivity are fundamental to our organization. We welcome all candidates whose experience has prepared them to contribute to our organization and our pledge for workplace diversity, inclusion, and excellence.

Our commitment to our policy and practice of nondiscrimination represents more than good intentions. It provides for employment decisions that are made without regard to race, creed, color, age, gender, sexual orientation, religion, national origin, gender identity or expression, genetic information, disability, or veteran status, or any other protected characteristic as established by law or any other reason unrelated to your ability to join and contribute to our organization and support our mission to provide a museum experience for all.

The MFAH is equally committed to the full inclusion of all qualified individuals interested in employment with the organization. As part of this commitment, we want to ensure that persons with disabilities are provided reasonable accommodation needed to 1) participate in the job application or 2) interview process; 3) perform essential job functions; and/or 4) participate in the benefits and privileges of employment with the MFAH. If reasonable accommodation is needed, please contact the human resources department: HR@mfah.org