Job description

18+
Must be able to work weekends and holidays.
Must have open availability (days and nights)
Must be able to multitask
Must be able to work in a fast pace environment.
Must have customer service experience
Must be a team player

A Crew Member is responsible for the preparation and presentation of Auntie Anne’s pretzel products. You will learn how to prepare the dough, roll pretzels, bake pretzels, and provide excellent customer service by satisfying each customer needs and exceeding their expectations. We are committed to your growth and development as well as committed to treating our customers with top service.

• Prepare dough’s and others products.
• Roll, twist, dip, shape, bake and bag pretzels
• Monitor ovens for correcting backing time and product color (age 18 required for ovens)
• Make sure pretzel products are properly presented in display case.
• Prepare specialty pretzels and other brand products (Red Mango, Cinnabon if in a co-branded store)
• Prepare drinks and bag orders using appropriate health and safety measures.
• Exhibit a friendly, courteous attitude toward customers, and co-workers.
• Host, greet and service customers with a smile, take and call out orders.
• Assertively and professionally “Suggestive sell”, increasing our profitability and average check.
• Operate the point of sale system efficiently with minimum void and make change in an accurate manner.
• Serve and provide samples to potential customers.
• Set-up equipment, utensils, and supplies for opening.
• Break down, clean, and put away equipment, utensils, and supplies at closing.
• Perform cleaning and maintenance procedure as directly by person in charge of shift.
• Comply at all times with company dress code and company hygiene/appearance standards.
• Maintains regular and consistence attendance and punctuality.

Job Types: Full-time, Part-time

Pay: $14.25 per hour

Physical setting:

• Quick service & fast food restaurant

Schedule:

• Holidays
• Weekend availability

Supplemental pay types:

• Tips

Work Location: One location

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