Automotive Service Advisor

Full Time
Jacksonville, FL 32256
Posted
Job description

About Us

Join a Winning Team at Lou Sobh's Honda of the Avenues! Here at Honda of the Avenues, we have a great history of providing career opportunities for sharp, energetic people. We are proud to continually serve the Jacksonville area with outstanding customer service and satisfaction all thanks to our incredible staff.

Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Company Holidays
  • Paid Training
  • Work-Life Balance
  • Ongoing Professional Development
  • Employee Discounts
  • Family-Friendly and Inclusive Team Culture
  • Career Growth and Internal Promotions
  • Custom and Competitive Wage Plan
Responsibilities
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Answer technical questions about vehicle problems, warranties, services, and repairs
  • Maintain Customer Success Index at or above company standards
  • Reinforces company policies and adheres to company standards
  • Encourages compliance with applicable laws and regulations
  • Maintain good working relationships and foster positive employee relations

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid driver’s license
  • Must show proof of COVID-19 Vaccination
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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