Automotive Service Manager

Full Time
South Bend, IN 46619
Up to $150,000 a year
Posted Today
Job description

Job Summary

We are looking for a motivated and results-driven General Manager for our heavy truck dealership located in South Bend, Indiana! Duties for the general manager will include coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, and engaging with vendors. Excellent communication skills and superior knowledge of business functions are required skills for this position.

Responsibilities

  • The Branch Manager oversees the day-to-day operations of the dealership, as well as collaborates with Sales, Service, Parts, and Body Shop Managers to help strengthen existing and develop new customer and employee relationships
  • Works consistently and successfully with department managers to plan and develop goals and objectives for service, sales, parts, and body shop departments
  • Assessing and continuously managing departments to ensure department goals and target revenues are met or exceeded
  • Assist in developing and executing a strategic plan to achieve monthly and annual forecasts
  • Manage operational programs and costs to maintain and increase profits
  • Communicate, enforce, and monitor company processes to ensure high customer satisfaction
  • Follow and ensure company safety rules and regulations are followed properly
  • Build a successful, dynamic, diverse, and high performing team through employee training and development
  • Assist with recruiting, interviewing, hiring, and training of new team members
  • Set goals and expectations that drive productivity through teamwork, respect, and willingness to help and support others
  • Follow and enforce company policies and procedures
  • Coordinate and lead daily communications and monthly branch management meetings
  • Resolve any issues or concerns that may arise
  • Demonstrate a professional attitude, conduct, and appearance
  • Perform other assignments and duties as assigned

Qualifications

  • Strong demonstrated experience as a successful Manager in the transportation industry or similar, such as construction, agriculture, equipment, or energy industries is required
  • Strong leadership qualities
  • Excellent communication skills
  • Highly organized
  • Strong work ethic
  • Great interpersonal skills
  • Meticulous attention to detail
  • Strong diplomacy and patience abilities
  • Strong negotiation, conflict resolution, and employee development skills
  • Efficient and effective utilization of resources

Benefits

  • Relocation assistance to South Bend, Indiana available
  • Competitive Pay Based on Experience
  • Career Growth Opportunities
  • On-The-Job Training
  • Medical, Dental, and Vision Insurance
  • Short Term Disability, Term Life Insurance, and Additional Voluntary Benefit Options
  • 100% Employer Paid Life and Accidental Death and Dismemberment Insurance
  • 401(k) with Employer Matching Program
  • Annual Paid Time Off
  • Health Wellness, Legal and Identity Protection, and Employee Referral Bonus Programs
  • Family-Friendly Atmosphere!

About Us

Since 1929 Whiteford Kenworth has been helping customers find solutions to their transportation needs. The Whiteford Kenworth team remains committed to total customer satisfaction whether it is truck sales or leasing, service repair, parts sales, or body shop services. If you’re interested in joining the Whiteford family, take a look at our openings and apply today!

We provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Job Type: Full-time

Pay: Up to $150,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Relocation assistance
  • Retirement plan
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Work Location: In person

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