Job description
AccelerEd is an IT services company built on a history of innovation and a passion for education. We got our start managing and developing innovative IT and technology solutions to help one of the largest online universities in the world get where they are today.
As part of AccelerEd’s Products & Technology team, the AVP of Salesforce leads the development of large complex Salesforce software projects - developing, maintaining, and evolving the systems and technological solutions we deliver.
Additionally, the AVP of Salesforce assists executives in defining organizational goals, recommends financial and people decisions that impact the area of responsibility, and assigns, directs, or oversees projects managing demand and resource availability. The successful candidate has extensive business knowledge with a comprehensive understanding of the functional area and a track record for the achievement of long- and short-term goals.
RESPONSIBILITIES
- Lead the Salesforce cross functional team of 10 to 30 staff within the Product and Technology team
- Engage with business leaders in technology, sales, marketing, finance and other business functions to influence and create the right technical solutions to solve business problems and improve business processes
- Oversee consultants and vendors when engaged on engineering projects and technical feasibility of solutions
- Provide the right training and recommendations to drive effective technical design across the product teams
- Oversee accountability around performance agreements
- Develop and facilitate a continuous learning environment investing in the product team members professional growth
- Performs related work as required.
MINIMUM QUALIFICATIONS:
Education & Experience:
- 10+ years in Software Development/Engineering
- 8+ years of hands-on experience in Salesforce Development experience in terms of Service Cloud, Sales Cloud, Education Cloud, CPQ, and Service Management
- 3+ years in a direct employee management role as a in leadership role
- Deep understanding of Agile
- Experience driving positive change
- Experience building and fostering relationships with other groups within the organization
Knowledge, Skills, and Abilities
Proficient in using Azure DevOps for backlog management, progress tracking, and reporting.- Extensive business knowledge with comprehensive understanding of the organization and functional area.
- Ability to interpret business and operational needs and develop integrated, creative solutions.
- Ability to analyze problems and develop creative solutions to complex issues.
- Ability to thrive in a diverse and complex organizational culture.
- Superior critical thinking and problem-solving skills. Strong desire to solve business problems are essential in this role
- Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
- An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent organizational and communication skills.
- Passionate about leading and improving software engineering processes and practices.
- Strong decision-making skills
- Able to cultivate collaboration and manage expectations with various groups of technology and business experience
- Demonstrated skills in staff management and development
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