• Assists in the overall effective management of the Food & Beverage operations.
• Provides on-going supervision and mentoring to hourly event staff as assigned.
• Assists in troubleshooting technical problems with Point of Sale Systems as needed.
• Assists in vault opening, closing and balancing, as necessary for Cash Handling Compliance.
• Supports department scheduling by coordinating Temp Agencies for service and culinary support.
• Per Banquet Managers, Exec Chef or Director of Food & Beverage.
• Verifies employee time for both Catering and Concessions FOH and BOH Labor Allocations Reports.
• Tracks hourly staffing attendance for both FOH and BOH team members and compiles a weekly report for Director.
• Provides the Director of Food & Beverage a weekly report of staffing concerns.
• Maintains an adequate stock of soda, coffee, tea, liquor, beer, wine, and supplies for catering and retail concessions.
• Maintains catering and concession Inventories specific to service items.
• Monitors small ware inventory, keeping track of breakage and loss on a standard report.
• Provides excellent customer service assistance to internal and external clients.
• Exemplifies the SCCC and Spectra customer service principles.
• Makes signage for menu and food identifiers for catered and retail concessions needs.
• Ensures banquet and retail concessions consumption and stand she Ensures budgeted beverage percentages are achieved through effective control measures including portion controls, bartender training, beverage inventory rotation, receiving and beverage storage procedures, inventory controls, effective purchasing procedures, beverage security procedures and waste control.
• Responsible for fulfilling beverage record keeping and administrative requirements including beverage inventories and invoicing of beverage products.
• Develops and documents processes and practices, and adheres to standard practices.
• Cleans and maintains work areas, as needed.
• Provides excellent customer service assistance to internal and external customers.

• Knowledge of food and wine.
• Ability to make decisions and solve problems.
• Ability to work both independently and as part of team.
• Basic computer proficiency: Microsoft products, to include; Excel, Word, and Outlook
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Must have a demonstrated ability to function in a fast paced, high-pressure environment
• Must be able to communicate clearly and concisely in the English language.
• Possess strong interpersonal and communication skills.
• Excellent customer service skills.
• General knowledge for the health and safety of customers and staff.

• Certified in state recognized responsible alcoholic beverage service.
• High school diploma, GED or equivalent preferred.
• Experience in public facility highly preferred.

The award-winning Saint Charles Convention Center is the most elegant full-service convention venue in the Saint Louis Metro Area. Proudly managed by Spectra Venue Management since opening in 2005, the facility boasts 154,000 square feet of flexible space, accommodating a wide range of events from 10-3,000 attendees. An IAVM Venue Excellence Award Winner and one of St. Louis’ Top Workplaces, the venue is highly-rated by clients and staff. FACILITY FEATURES The Saint Charles Convention Center contains 1,200 free parking spaces, 21 meeting rooms and breakouts, two elegant ballrooms, and an expandable exhibit hall with carpet and drape options. In-house services include delicious food and beverage, experienced event planners, audio visual, decorating, onsite security, marketing and more. EXPERIENCE ST. CHARLES Enjoy your stay in Saint Charles, Missouri at the conveniently attached 296 suites, Embassy Suites – Saint Charles Hotel or in one of the 2,100 hotel rooms within one mile of the facility. The Convention Center is located just ten minutes from St. Louis-Lambert International Airport, with easy access to major highways. Nearby attractions include Historic Main Street home of over 120 shops and restaurants, Ameristar Casino, The Streets of Saint Charles, and downtown Saint Louis, home of the Saint Louis Arch.