Summary:

Plans, directs and coordinates all quality aspects of the Food and Beverage department in accordance with company quality standards and procedures, and federal/state requirements. Responsible for areas such as, kitchen(s) and other food preparation areas meeting quality standards, assisting in other areas as needed.

Essential Duties and Responsibilities:

• Coordinates daily kitchen activities with Director of Food and Beverage.
• Examines food products and supplies to ensure quality and quantity meet established standards and specifications.
• Supervises dishwashers to ensure organization cleanliness standards are met.
• Transport equipment and inventory as needed.
• Performs inventory counts and verifies supplies needed for ordering purposes.
• Responsible for organization and cleanliness of all areas and aspects of kitchens. Responsible for organization, cleanliness, and receiving of all food storage areas; including proper rotation of all ingredients to prevent waste.
• Adheres to and enforces organizational policies, procedures, and quality service standards, including uniforms, enforcement of sanitary practices for food handling, general cleanliness, and maintenance of Grandstand kitchen areas.
• Hires, trains and develops staff to meet accepted standards and departmental objectives.
• Ensures proper staffing levels are relative to current and projected business trends; monitors utilization of personnel and workflow to maximize productivity and reduce labor costs and expenses.
• Evaluates and assists in documenting employee performance, disciplinary actions, and other employee matters.
• Investigates and resolves employee complaints; initiates or makes recommendations for personnel actions as appropriate.
• Communicates with staff daily (or as often as needed) to address concerns related to the Grandstand kitchen, current or upcoming events, company-related news and information, and matters of policy or procedure.
• Assists in recognizing and rewarding exceptional performance or efforts.
• Maintains confidentiality of all company- and employee-related information.
• Conducts and/or monitors employee job safety training, including fire prevention, worksite safety, and hazard communication. Implements safety policies and procedures in accordance with company standards and state/federal rules and regulations.
• Ensures all on-the-job injuries are reported and investigated timely (where applicable) in accordance with company policy and procedures. Inspects areas of responsibility to detect existing or potential safety hazards and recommends or executes preventative measures.
• Attends departmental staff meetings as scheduled.
• Interacts with personnel and the general public in a professional, ethical manner.
• Attends all emergency preparedness, safety, and other company-mandated training as assigned. Disseminates information and assignments as needed.
• Contributes to a positive work environment by participating in company and/or employee events and activities.
• Works hours necessary to insure customer satisfaction, which may include long hours and/or remaining on-call for problem solving purposes. Assists in executing special events as needed.
• Maintains first aid station supply and ensures log of items dispensed is completed.

Skills, Knowledge and Abilities

• Possess strong organization and leaderships skills with a focus on meeting customer needs.
• Basic math.
• Ability to motivate and supervise food service personnel.
• Ability to maintain records and complete reports as required.
• Excellent written and oral communication skills required, including problem-solving and conflict resolution.
• Ability to interact positively with employees and the general public.
• Ability to plan ahead to ensure that resources are effectively and economically allocated.
• Ability to use good judgment; including grasping and assessing the facts of a situation and draw correct conclusions. Ability to prioritize time so that work is accomplished on a dependable basis; is reliable and committed to meeting schedules and deadlines.
• Ability to select and develop staff to meet accepted standards and departmental objectives.
• Ability to demonstrate initiative, including being proactive and resourceful, working independently with minimum supervision
• Ability to think constructively and search for ways to improve processes.
• Ability to win confidence and gain respect through consistent demonstrations of personal courtesy, tact and timely responsiveness.
• Ability to recognize the need to coordinate effort; be reliable in following through on requests and commitments.
• Ability to foster an environment that nurtures collaboration, teamwork and mutual respect.
• Ability to prioritize, multi task and be flexible.
• Ability to work as part of a team; work with interruptions; and work with detailed information/data.
• Previous managerial/supervisory experience in food service administration preferred.
• Computer skills such as word processing and/or spreadsheets.

Equipment:

• Computer and supporting equipment.
• Various restaurant equipment.

Education, Licenses, Certifications

Degree from four-year college/university; or 5 years related experience and/or training; or combination.

Licensing/Certification: TABC Other: Food Handler's permit