Job description
As a Barista you are responsible for making quality beverages, specialty hot drinks, preparing food orders, working the cash register, and cleaning and stocking the store. Baristas must do all tasks quickly and efficiently while also making sure to form good customer relationships.
Duties/Responsibilities:Prepare and serve coffee and tea drinks that meet quality standards
Properly handle and maintain all equipment
Respond to orders, questions, concerns, and complaints in a polite and efficient manner
Accurately handle cash and credit card payments, following appropriate cash-handling procedures
Serve customers quickly and efficiently
Demonstrate a thorough understanding of all the menu offerings
Observe relevant health and safety standards
Must provide high quality customer service
Required Skills/Abilities:
Ability to read and speak English proficiently
Strong ability to multi-task
Basic mathematical skills
Ability to problem solve quickly
Strong customer service and communication skills
Ability to follow directions
Education and Experience:
A high school diploma or general education degree (GED)
Retail, hospitality, and/or customer service experience preferred
Physical Requirements:
Prolonged periods of standing.
Must be able to lift 15 pounds at a time.
INDFOH
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