Job description
BARISTA
Reports t
o Restaurant Manager
Reports to Restaurant Manager, position is non-exempt
Join an incredible team of hotel ambassadors in our gorgeous, historic building. Work in a respectful and progressive environment that values what people bring to the team.
WHAT’S IN IT FOR YOU
- Paid Vacation, Sick Time, and Holidays
- 50% off food when you dine as a guest and reduced room rates for our sister hotels
- Medical, Dental, Vision, and pet insurance at an affordable group rate
- Paid time off to volunteer for the causes you care about in your community
- Strong sense of belonging through diversity, equity, and inclusion
- Work for #12 Hotel Brand in the World, as awarded by Travel + Leisure Magazine 2021 and the #1 rated hotel in Des Moines by TripAdvisor
WHO WE ARE
Located in the Historic Hippee building, Surety celebrates the history of Des Moines while building the future of the City of Certainties. In banking, a surety bond is a guarantee- a promise that someone has your back so that you can make good on a loan. At Surety Hotel Des Moines, we make a promise as well; unmatched service, incredible design, a superior level of hospitality and a one-of-a-kind Iowa experience for all.
WHO YOU ARE
You love finding creative ways to put a smile on someone’s face. You have an innate team-oriented spirit and thrive on camaraderie. Your presence commands attention, always leaving your audience wanting more. If you are looking to take the next step in your hospitality career and create world-class experiences while making great money, then Surety Hotel and Mulberry Street Tavern is for you.
THE ROLE
The Barista reports to the F&B Director and F&B managers/supervisors and works in a team environment with other servers, server assistants, bartenders, barbacks, dishwashers, cooks, and chefs. It is critical the person in this position possess a strong background in the art of coffee and tea making.
The Barista reports to the F&B Director and F&B managers/supervisors and works in a team environment with other servers, server assistants, bartenders, barbacks, dishwashers, cooks, and chefs. It is critical the person in this position possess a strong background in the art of coffee and tea making.
As a barista, you will be responsible for creating memorable guest experiences. Your interactions may be brief ones, but your guests know they can count on you to get their day started with a smile.
All of our service team members are expected to be reliable and responsible. You will arrive changed, polished and mentally ready to work on time. We put an emphasis on treating all of our team members just like we treat our guests- giving a smile, a helping hand, and a willingness to jump in to assist in any situation.
You will also actively develop trusting and transparent relationships with your peers on the service team and other associates of the hotel. As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced and open-minded – no egos are allowed.
WHAT YOU WILL DO
- Uphold and role model the company’s principles of People, Place and Character; and ensure you are always modeling the way of our values that drive collaboration, intuition and translocal hospitality
- Use recipes and accurate measures for consistent products
- Ensure money is accurately accounted for
- Create lasting impressions on all guests
- Work in an organized and clean fashion with the utmost respect for your guests, peers, equipment, and workspace
- Demonstrate a sense of urgency to provide an amazing guest experience
- Use your product knowledge to enhance guest experiences with add-ons
- Pass on your extensive knowledge of the coffee world to your guests who are interested
- Participate in daily line ups and quarterly all staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
- Observe conditions of all physical facilities and relay any challenges to the F&B Director, F&B manager/supervisors to make corrections and improvements as needed
- Communicate effectively with the chef on the line to ensure all guests get their food as ordered in timely fashion
- Communicate effectively with servers to ensure all guests get their beverages as ordered in a timely fashion
WHAT YOU WILL NEED
- Minimum of 1 (one) year experience in the food service industry as a Barista.
- High school diploma or GED required
- Ability to have TIPS or Food Safe certification from a reputable organization
- Ability to calculate basic math principles to meet proper menu ingredients and perform inventory
- Ability to work in a fast-paced environment for extended periods of time to meet high volume business
- Ability to lift, balance and carry up to 25lbs to transport dry goods inventory, equipment, etc.
- Ability to lift, balance and carry (with assistance) up to 100lbs to transport dry goods inventory, equipment, etc.
- Adaptable interpersonal skills to communication and address all employee levels of the hotel
- Professional proficiency of the English language in reading, writing and verbal communication
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
Aparium Hotel Group is a E-Verify employer.
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.