Zinda Law Group, a rapidly growing, elite personal injury law firm, is looking for an Intake Specialist to join our growing team! We pride ourselves on our skills, compassion, and commitment to helping those in need. At Zinda Law Group, we do things differently. We are innovative, use cutting edge technology, and have a start-up mentality. Our firm is a member of the Inc. 5000 and was named one of the top Firms in the Austin area for 2020 by Austin Monthly Magazine.

Our Intake Specialists conduct fact-finding interviews with prospective clients to determine if the potential case falls within the scope of our practice areas. If you're outgoing, great on the phone, and take pride in helping people, this is the job for you!

This is a permanent, full-time, remote position. We have a preference for someone looking to work 10:00am-7:00pm Central. This is a great opportunity for recent college graduates or customer service oriented professionals looking to gain experience in the legal industry.

Our core principles are:

As an Intake Specialist, your responsibilities will include:

• Monitor all inbound marketing lead sources and follow up with potential clients;
• Handle incoming phone calls from prospective clients;
• Collect appropriate information and provide concise fact summaries, both written and verbal;
• Collaborate with attorneys at every level of the Firm to discuss case summaries;
• Input and track appropriate data into CRM system.

We are looking for Intake Specialists with the following qualifications:

• College degree preferred;
• Must be bilingual in Spanish;
• Capable of working in a fast paced environment;
• Excellent communication skills, both written and verbal;
• Outgoing and looking forward to working as part of a team;
  
• Ability to maintain confidentiality;
• Strong multi-tasking skills;
  
• Proficient in Microsoft Office;
  
• Reliable internet connection;
  
• Previous work in a law firm a plus.

Compensation & Benefits:

• $21 an hour;
• Paid time off and paid holidays;
  
• IRA Plan with company contribution match;
• Medical, vision, and dental insurance;
• Paid parental leave;
  
• Opportunities for ongoing training and mentoring by our outstanding team;
• Opportunities to advance and grow within the firm.

To apply, please submit a cover letter and resume.

Zinda Law Group is still fully operational during COVID-19. While this crisis poses unique challenges, thanks to an incredible team of dedicated attorneys, paralegals and staff we have been able to continue running our office virtually. We have full remote-work capabilities and technology that allows our team to continue assisting our clients. The health and safety of our team is our number one priority, and we are committed to complying with all local, state, and national orders and guidelines regarding COVID-19.

Zinda Law Group is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected status as required by applicable law.

By submitting this application I understand Zinda Law Group may use review publicly available information about me in order to assess my suitability for employment.