Job description

JOB RESPONSIBILITIES:

• Answers a multi-line phone.
• Welcomes patients to the facility; serves as primary point of contact for patients and visitors.
• Comforts patients by answering preliminary non-medical questions, anticipating their anxieties and maintaining the reception area.
• Schedule appointments in person or by phone.
• Perform patient check-in/check-out procedures.
• Collect co-pays when applicable.
• Act as liaison between clinical staff and patients.
• Verify patient benefits
• Represents clinic in a professional manner. Treats all customers, internal and external, in a courteous and cooperative manner.
• Performs other duties as assigned.

· Attends required meetings and participates in team activities and professional development activities.

QUALIFICATIONS:

· High school diploma or equivalent.

· Minimum one year clerical experience in a medical office environment.

· Ability to multi-task in a stressful deadline-oriented environment.

· Ability to communicate with coworkers, providers and patients in an effective manner.

· Ability to use a computer and enter data in electronic medical record system.

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Ob/Gyn

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Lake Mary, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Work Location: In person

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