We always hire dreamers and doers who want to be part of something visible! From humble beginnings in 1910, to becoming a leading, diverse national sign and architectural elements company, Jones Sign's growth was driven by our talented employees and our valued customers.

Our company's legacy is one of quality, hard work, and an innovative spirit. Today our world-class team manages multi-site projects from design to fabrication and installation for national brands like AutoZone, Sephora, and Charles Schwab.

Be a part of something visible! We are incredibly proud to see our work in legendary venues like Lambeau Field, Fiserv Forum, American Family Field, Hard Rock Stadium, Daytona International Speedway, Resorts World, and more! If you are driven, thrive in a dynamic environment, and want to accomplish your vision, Jones Sign is the perfect fit for you!

Job Summary:

A Billing Coordinator is part of the support team for the National Project Management Department. Our Billing Coordinator will work closely with Project Managers, Program Managers, and Install Managers/Subcontractors to help with getting a customer’s billing issued on time and accurately. This will facilitate the closing of individual projects effectively while maintaining accounts up to date with our accounting standards.

The coordinator’s main duty is to be an available resource for Project Managers as well as our Accounting Department to expedite the work. This includes learning specific requirements for each customer such as their invoicing portals and billing expectations per client contract.

Metric / Performance Tracking Expectations:

Once fully trained (approximately 12-16 weeks from hire date), a Billing Coordinator is expected to execute tasks within time parameters dictated by the management team in accordance with billing cycles and specific client contractual terms. This allows for the employee to be an integrated team member and contribute to the flow and success our account receivables. Billing Administrator are expected to track tasks assigned to them and workload completed each week within the company database.

Weekly reports of tasks (milestones completed by the employee) are expected to be pushed to the management team for visibility of workload. The Billing Coordinator is a team-oriented position.

Duties and Expectations:

• Daily proactive management of the daily push report
• Continuous follow-up with project managers and account teams to review backlogs while ensure billing is submitted timely to install completion dates
• Learning and understanding of each individual customer billing process
• Customer follow-up on lingering PO updates, PO access issues - customer relationship facing from the onset of customer onboarding
• Responsible for project documentation and filing
• Ensure customer standards and expectations are met, internally and externally
• Create, maintain, and manage a MASTER customer database of billing contacts, portal details, and credentials
• Liaison between Accounts Receivable / National Account PM staff -bridging the gap of date management to project completion
• General office tasks such as copying & scanning documents, putting together packets for billing purposes, data entry, and other duties as needed.
• This position requires flexibility to address each customer’s unique needs.
• Any other work as assigned by the Director of Project Management

Education, Experience or Specific Skills:

• 2-5 years experience in a fast-paced, high volume work environment
• Undergraduate degree in accounting or related field preferred
• Experience processing and evaluating invoices required
• Excellent communications skills, both written and verbal with proper email etiquette
• Strong negotiation skills
• Ability to multi-task
• Ability to accept responsibility
• Problem solving and critical thinking skills
• Solid working knowledge of computer programs and software
• Advanced Excel and Word skills

Work Schedule:

Employees are expected to work set of core hours, Monday through Friday, each week. These hours are set by the employee and the Director to ensure there is proper coverage of tasks and customers with no interruptions. Back-up plans are setup with the coordinator team to ensure no disruption to day-to-day customer interactions.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.

We are a leading sign company in the U.S. and provide an attractive benefits package:

• Health & Wellbeing Benefits
• Paid Time Off
• 401(k) Plan with Company Match
• Leading Edge Tools & Technology
• YMCA Health & Fitness Membership
• Education & Advancement Opportunities
• Incentive Programs
• Charitable Contributions Match
• And More!