Job description

We are a diverse community joined together by a shared commitment to nurture the potential of kids, promote healthy living and foster social responsibility.

With more than 60,000 members across Chester County, our programs and facilities are always based on the unique needs and interests of the communities we serve. In addition, our volunteers, staff, members and donors are all united by a deep commitment to continually strengthen Chester County.

Job Title: Branch Director of Operations
Branch: Oscar Lasko YMCA
Location: West Chester, PA
Shift: Full Time, Exempt
Salary: $65,000 - $75,000

About the YMCA of Greater Brandywine:
The YMCA of Greater Brandywine (YGBW), an association of eight YMCAs serving Chester County, is a non-profit organization committed to nurturing the potential of every child, promoting healthy living and fostering social responsibility through life-changing programs for all.

Position Purpose:
The Branch Director of Operations oversees the total operations and safety of a YMCA branch with a budget of 3 million. This position stewards the Y's cause, promoting and protecting the brand and reputation as a global, inclusive organization within the community. This position will oversee the operation of multiple departments and guides volunteer and staff development, financial development and collaboration with community stakeholders. Areas of focus are health/wellness, youth sports, and day camp.

Responsibilities:

• Provides direct service management of membership, hiring, supervising and directing a staff and volunteer team to develop and implement programs in youth development, healthy living and social responsibility.
• Recruits, trains and supports assigned staff and volunteers according to YMCA standards and practices.
• Adheres to all regulatory and Association standards.
• Delivers a superior member experience, enhancing member connection and engagement, thereby leading to increased member satisfaction and retention
• Builds Bridges within the community so that all segments of society have access to the Y.
• Effectively communicate community benefit and the YMCA’s impact for all stakeholders including staff, volunteers, members, community leaders. Develops positive working and collaborative relationships with other organizations, businesses and governmental entities.
• Manages the budgeting process so that resources are devoted to top priorities and strategic objectives. Ensures operating budgets meet or exceed targets.
• Oversees the branch staffing schedule and the impact on operational efficiency.
• Develops and directs high quality member engagement strategies and programs which support branch and association goals and strategies.
• Establishes plans for the expansion of programs and services, in harmony with overall YMCA objectives and the leadership team in which will enhance the ability to have a higher service are market penetration.
• Directs the financial development activities of the branch.
• Directs branch strategic planning efforts and develops the annual operating plan of the branch.
• Oversees the hiring, training, development and supervision of staff.
• Fosters a climate of innovation to develop member-focused programs which support the Y mission, goals and strategies.
• Ensures the safety and maintenance of high-quality facilities, grounds and equipment.
• Other duties as assigned by supervisor.

Qualifications:

• Bachelor’s degree in related field or equivalent experience required
• Five or more years of management experience in a YMCA preferred
• Five or more years of experience as a director or senior director preferred
• Knowledge of, and previous experience with, diverse populations
• Ability to establish and maintain collaborations with community organizations
• YMCA Multi-Team Leader certification preferred
• Must be fluent in spoken and written English
• Obtain and maintain all new hire certifications and trainings within 90 days of hire

Benefits:
The YMCA of Greater Brandywine currently offers a comprehensive benefits package that includes a free YMCA family membership, free employee medical insurance on select plans with minimal cost dental and vision insurance along with a generous employer contribution to the retirement savings plan. Also offered are program discounts on YMCA of Greater Brandywine programs, camps, childcare, and continuing education classes at Immaculata University, as well as up to four free hours of Child Watch per day.

EQUAL OPPORTUNITY - The YMCA of the Greater Brandywine considers candidates for all positions on the basis of qualifications and without regard to race, color, religion, gender, gender identity, gender expression, national origin, genetic information, age, physical or mental disability, sexual orientation, marital status, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable federal, state & local laws.

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