Job description

California Bank & Trust’s relationship-centered culture is achieved by providing our associates with the tools, training and opportunities to build the best possible relationships with our customers, and with each other. Our workplace culture values each associate’s unique experiences, background and perspectives and provides a collaborative environment for all associates to grow and thrive.

California Bank & Trust has been helping Californians and their businesses grow and prosper for nearly 70 years. Today, we’re among California’s leading banks with more than $11 billion in assets and over 80 branch offices located throughout the state. We are looking for a Branch Operations Supervisor to provide top notch customer service to our clients and customers for our San Diego offices.

If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Responsibilities:
Travels to various branches and departments acting as a temporary Customer Service Manager.

Responsible to open and close branch, create reports, give approvals on branch operations capacity.

Manages the day to day activities of the branch including the teller line, new accounts and all aspects of inside sales.

Handles any issues, in person and/or over the phone.

Some regional travel required.

Must be able to provide own transportation to drive to and from assignments.

May be required to lead or supervise branch staff.

Other duties as assigned

Driving is an essential function of this role and as such, employees must have a valid driver’s license and good driving record.

Qualifications:
Requires a Bachelors degree and some experience in branch banking or operations or other directly related experience.

A combination of education and experience may meet job requirements.

Basic knowledge of branch operations, policies, procedures.

Knowledge of branch financial products and services.

Ability to function in performing multiple branch job responsibilities.

Solid customer service and communication skills.

Good leadership skills.

Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee Ambassador preferred banking products

This position is eligible to earn a base salary in the range of $69,360.30 to $76,230.00 annually depending on job-related factors such as level of experience.

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