Job Title: Lift Attendant (Winter)

Job Code: 401

Department: Mountain Operations

Reports To: 446 Lift Operations Manager

FLSA Status: Seasonally Exempt

Date Updated: 10/09/2018

This job description shall not be construed as a contract for employment. Burke Mountain is an at-will employer.

SUMMARY A Lift Attendants purpose is to safely load and unload guests on ski lifts and provide exceptional customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)

• Perform daily pre-operation and post-operation safety inspections.
• Safely load and unload guests on ski lifts.
• Provide exceptional customer service.
• Perform trail designation based on ability level.
• Possess organizational knowledge on events, weather, trail count, snowmaking, etc.
• Other duties as assigned, which could be directly related or unrelated to original position.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read & interpret documents such as safety rules, operating & maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Abilityt o deal with problems involving a few concrete variables in standardized situations.

OTHER QUALIFICATIONS

Must be enthusiastic, friendly, prompt, reliable and responsible.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and frequently stand; walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crawl or crouch and taste or smell. The employee may be regularly required to lift and/or move up to 50 pounds and occasionally lift/and or move 100 pounds or more.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job , the employee is regularly exposed to moving mechanical parts, outdoor weather conditions, extreme cold (non-weather), extreme heat (non-weather) and vibration. The employee is frequently exposed to risk of electrical shock and occasionally exposed to wet or humid conditions (non-weather), working in high or precarious places and fumes or airborne particles.

The noise level in the work environment is usually loud.

RESORT CONDITIONS

This is a Winter Resort Area. It requires that work venues are varied, and in many cases, include steep stairways, multi-level buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Work days and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.