There’s a momentum underway at Stark State College, and its energy comes from the exceptionally dedicated employees who work hard for students who work even harder.

Success – in its many forms – is the result.

Our Bursar position plays a significant part in helping to drive student success by being responsible for the operations of the accounting systems as they relate to student accounts. You'll work closely with our business and finance team members to deliver a service to our students.

This position supervises online cashiering and record keeping functions (collection of student fees, fines, and fund raising events etc. and issuance of financial aid refunds, deferments, write offs and refunds). This position also institutes collection proceedings as necessary (for student payment plans, third party billings, and non-sufficient fund checks), and has the privilege of helping to hire, train, and evaluate assigned staff.

In this position you'll be working on the following tasks:

Plan and direct activities related to student accounts receivable, cashiering, financial aid accounting, and collections.

Oversee the disbursement of financial aid to student accounts using the Higher One refund process, paper/inhouse refund checks for tuition refunds to companies, and other third party refunds.

Communicate and interact with students and their parents to provide effective customer service, including receiving, researching and appropriately responding to inquiries and/or complaints regarding their accounts, billing statements, College policies and procedures, and other related issues.

Send notifications to students regarding their registrations as well as financial hold letters to students with unpaid balances and reminder letters to students that have not paid their tuition.

Send registration cancellation letters to students who do not pay their tuition. Monitor student accounts for blocking registration based on college policies and procedures.

Posting cash and financial aid transactions to the general ledger. Maintaining table entries and mapping account numbers in the accounting software programs.

Oversee third party billings, and monitor, audit, and adjust student accounts for incorrect financial entries associated with registration activity, financial aid awards, special programs, and student fees and charges.

Monitor web payments to determine if all receipts received from third party administrator are reflected correctly in student accounts. Process credit card refunds and make adjustments to accounts for multiple payments or overpayments.

Review federal regulations pertaining to 1098T forms sent to students for tax purposes and work with computer services and assistant staff accountant to process forms.

Review and analyze doubtful accounts for financial statements.

Serve on various department, division, and college committees. Chair of medical refund appeals committee.

Bachelor’s degree in Accounting or related field required.

At least four (4) years of experience in accounts receivable, accounts payable and fiscal record keeping involving complex policies and procedures in a high-volume public contact environment or an educational setting required.

Background in financial aid rules and regulations is required.

Previous working experience with Banner software is highly preferred.

Communication and problem-solving skills.

Knowledge of the registration process and financial aid Federal and State regulations award requirements.

Knowledge of Family Educational Rights and Privacy Act (FERPA) requirements.

Accounting detailed and accuracy a must.

Proficient in Microsoft Office Suite products including Excel, Outlook and Word.

Proficiency with the navigation and use of the Banner software system.