Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.

What We Are Looking For

Ourisman Chevrolet Mitsubishi of Marlow Heights is seeking a dedicated Business Development Coordinator Manager to lead our booming BDC department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

About Us

In 1921, Benjamin Ourisman opened a Chevrolet dealership in Washington. At the start of World War II, Ourisman Chevrolet was the largest auto dealer in the U.S. Today, Ourisman Automotive Group has grown to over 17 locations and is still owned and operated by the 4th generation of the Ourisman family. Mr. Ourisman’s standards have set the bar high as “Every customer has to be completely satisfied, every time. We want them to come back and we’ll do whatever is necessary to reach that goal.”

What We Offer

• Competitive Compensation
• Career Growth
• Mentorship Program
• Paid Training
• Medical, Dental, Vision
• Life and Disability
• 401 K
• Paid Vacation

Responsibilities

• Assist and teach team how to answer customer calls and establish follows-up with sales appointments
• Manage response time to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Teach team product information
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions – keeping positive relationships between teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

• Past management experience preferred
• Strong leadership skills
• Strong verbal and written communication skills
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills