Job description

King's Dream Business Consulting is looking for a skilled Operations Coordinator to join our savvy team of small business builders! The ideal candidate will be a strategic thinker, organized, and effective at time management. The Operations Coordinator's duties include managing and tracking projects, planning company events, and adjusting the workflow of the team to be more efficient. We want to see excellent communicators, with lots of enthusiasm, who can work autonomously and would like to grow with the firm.

This is a remote, contract role with weekly hours that range from 10-30, flexibly.

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Who We Are:

Founded and affectionately inspired by Seattle's King County, King's Dream Business Consulting offers small business consulting and management services to clients across the country. In an effort to serve the underserved small business owners and founders of America, we pride ourselves on our affordability and implementing modern business solutions to help our clients compete with the more prominent corporate brands. King's Dream values community collaboration over consumerism, empowering entrepreneurs and decision-makers to save time and money.

Though we are only entering year 3 of operating, we have effectively consulted over one hundred national clients across all industry verticals, successfully expanding during the pandemic and serving the small companies and brands that make up our diverse cultures and traditions.

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Who You Are:

Responsibilities

• Facilitating cross-channel feedback from clients and staff to management and executive teams
• Working with team leaders, managers and department heads to learn departmental needs and goals
• Ensuring that all activities conform to company standards
• Observing, reviewing, and analyzing processes to identify inefficiencies and areas where improvements could be made
• Identifying and resolving any problems in the project production process
• Designing and maintaining clear operational guides to ensure consistency of operations
• Delivering reports to department heads and management teams to provide insight into the overall efficiency of the organization
• Collaborating with management and executives to set departmental and organization-wide goals

Skills

• Great time management, prioritization and multitasking abilities
• Excellent interpersonal skills to build strong relationships with colleagues
• Effective communication, including speaking, writing and active listening
• Able to give and receive feedback and constructive criticism from a variety of channels
• Great strategic planning and problem-solving skills
• Methodical about analyzing processes and systems to fully understand their functions
• Proactive research skills used in seeking out opportunities to advance and improve the organization
• Strong project management skills
• Collaboration and teamwork skills
• Leadership skills, like motivation, goal-setting and monitoring progress
• Comfortable in a high-pressure environment

Job Type: Contract

Pay: $20.00 - $24.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance
• Referral program

Schedule:

• Monday to Friday
• No nights
• Self-determined schedule

Supplemental pay types:

• Bonus pay

Education:

• Associate (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: Remote

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