Job description
Position Details
Position Information
Position Title
Business Operations Manager
Requisition Number
20122197
Type of Employment
Full-Time Regular
Number Of Months
12
Months Employed
Number of Hours per Day/Week
8/day 40/week
Daily Hours
8:00am - 5:00pm
Position Summary Information
Summary of Position
Elon University is a selective, mid-sized private university renowned as a national model for engaged and experiential learning. The mission of Auxiliary Services is to provide effective and efficient services to students, faculty, staff, and guests of the University to support the educational and co-curricular programs of the University.
Auxiliary Services is a department within the Finance & Administration division with oversight of the following units: Barnes & Noble at Elon University, Elon Dining, Laundry, Mail Services, Print Services, Storage Scholars, The Inn at Elon, Trademark & Licensing, and Vending.
This position is an integral part of the team who will provide high level support for the overall day-to-day operations critical to the units for Auxiliary Services. This includes, but is not limited to, budgeting, accounting, staffing, strategic planning, forecasting, data analysis, reporting, sponsored project management, developing internal procedures, and other functions ensuring adherence with established requirements and standards. It is responsible for the design, execution, and effectiveness of a system of internal controls which provides reasonable assurance that departmental operations are effective, efficient, and reliable. This position interacts with all members of the university community and requires an exceptionally high level of discretion due to exposure and access to highly confidential and sensitive information.
Benefits of Working at Elon University
Auxiliary Services is a department within the Finance & Administration division with oversight of the following units: Barnes & Noble at Elon University, Elon Dining, Laundry, Mail Services, Print Services, Storage Scholars, The Inn at Elon, Trademark & Licensing, and Vending.
This position is an integral part of the team who will provide high level support for the overall day-to-day operations critical to the units for Auxiliary Services. This includes, but is not limited to, budgeting, accounting, staffing, strategic planning, forecasting, data analysis, reporting, sponsored project management, developing internal procedures, and other functions ensuring adherence with established requirements and standards. It is responsible for the design, execution, and effectiveness of a system of internal controls which provides reasonable assurance that departmental operations are effective, efficient, and reliable. This position interacts with all members of the university community and requires an exceptionally high level of discretion due to exposure and access to highly confidential and sensitive information.
Benefits of Working at Elon University
As an Elon University employee, you’ll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon’s personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.
Elon University’s home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you’ll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation’s premier travel destinations.
Employees at Elon enjoy a generous and comprehensive benefits package that includes:
- 28 annual days off, including holidays and vacation.
- Immediate tuition remission for employees.
- Retirement plan with an 8 percent contribution from the university.
- Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.
- Free use of campus fitness facilities.
- Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.
- Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at three years of service. After four years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.
Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon’s principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one’s identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.
Education Requirements
Bachelor’s degree required; Master’s of Business Administration preferred.
Degree/Major
Length of Experience
3-5 years related experience and/or training; or equivalent combination of education and experience. Finance/Accounting skills and experience with leading or managing people/and or processes strongly preferred.
Supervisory Experience
Yes
Supervisory Experience Detail
Student staff.
Special Skills or Experience
LANGUAGE
SKILLS
:
- Must possess outstanding oral and written skills, as well as the ability to communicate effectively within a diverse community.
- Ability to read and interpret documents such as contracts.
- Excellent oral and written communication skills required.
- Ability to write clear and concise general business correspondence, manuals, and reports.
- Skill in writing concise, logical, and analytical reports to convey complex issues.
- Ability to articulate ideas clearly to colleagues and external parties.
MATHEMATICAL
SKILLS
:
- Ability to use basic and advanced mathematical skills to analyze data and make recommendations based on the data.
- Ability to compute percent of change and to draw and interpret graphs.
REASONING
ABILITY
- Strong skills in problem solving techniques and critical thinking skills demonstrated by the ability to research, analyze information, evaluate results, and facilitate resolution with a variety of variables in an array of situations. Be able to communicate these solutions and ideas to various groups of individuals; on and off campus.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to think critically and make recommendations for best practices.
COMPUTER
SKILLS
- Must possess a high level of proficiency and expertise with Microsoft Office software. · Advanced proficiency in designing, developing and maintaining complex spreadsheets in Excel is required.
- Experience creating graphs, charts and other visual representations of financial data using software such as Excel is required.
- Knowledge of Ellucian Colleague and Informer software preferred.
CERTIFICATES / LICENSES
- Must have a valid North Carolina driver’s license and be insurable by the University’s carrier. Following a conditional offer of employment, Elon conducts motor vehicle record checks on all job applicants who are required to drive a university vehicle as an essential function of their job. Thereafter, a random motor vehicle record check will be conducted annually. Employment is contingent upon successfully passing a motor vehicle record check.
PHYSICAL
DEMANDS
- Must be able to walk the campus to all units of auxiliaries, stand for period of time at events such as admission open house, commencement, convocations, and other university functions.
WORK
ENVIRONMENT
- Quiet to fast paced with changing priorities depending on time of academic year. Office noise is typical of a busy office environment.
OTHER SKILLS REQUIRED
- Ability to set priorities and manage a variety of projects concurrently in a fast paced environment.
- Excellent organizational and planning skills.
- High degree of accuracy, ability to work independently, an awareness of deadlines and confidentiality are also of critical importance.
- Excellent customer service skills.
- Demonstrated commitment to diversity and success in working with diverse constituencies to support an inclusive campus environment.
- Strong and effective interpersonal skills including the ability to listen well and demonstrate sensitivity to and respect for individual needs.
Special Instructions to Applicants
Posting Detail Information
Posting Date
01/09/2023
Closing Date
Open Until Filled
Yes
Position Description
Position Description
This section is required and must be completed.
General Purpose of Position
The position will assist the Assistant Vice President for Auxiliary Services and Assistant Directors of Auxiliary Services in following areas: Barnes & Noble at Elon University, Elon Dining, Laundry, Mail Services, Print Services, Storage Scholars, The Inn at Elon, Trademark & Licensing, and Vending.
Essential Duties and Responsibilities
Financial Management
- Provide oversight for operating budgets across Auxiliary Services units, analyzing and updating budgets to ensure accurate information; coordinate purchase requisition approval procedures.
- Coordinate daily and monthly budget expenditure processing, tracking, and reporting for multiple budgets.
- Process reimbursements and accounts payable for various budgets.
- Reconcile monthly invoices for dining services.
- Assist in maintaining The Inn at Elon financial reporting materials for key stakeholders.
- Coordinate and maintain paper and electronic files and records related to contracts, programs and projects, committees, personnel, and budgets.
Project Management
- Prepare correspondence and reports, ensuring they meet assistant vice president level standards in content and presentation.
- Maintain all files for Auxiliary Services, including personnel files, contacts/leases, etc..
- Responsible for maintaining data, metrics and preparing reports for all Auxiliary Services units. May include researching peer and aspirant programs.
- Prepare documents and reports for projects, reports, metrics, meetings, and committees.
- Coordinate, plan and execute special projects and initiatives for Auxiliary Services.
- Maintain Auxiliary Services website, social media sites, and dashboards.
- Provide support for key human resources functions of the department, including recruitment of new staff, annual performance appraisal process, and personnel transitions
Office Management
- Answer/transfer phone calls and check voicemail. Field questions and direct specific requests to the appropriate staff/office.
- Initiate and manage requests through Accounting, Human Resources, Admissions, Physical Plant, Purchasing, and other university departments.
- Manage schedule and logistics for Assistant Vice President and Assistant Directors, including: scheduling of various committees and group meetings; travel, procurement card expenses and reallocations; and logistics of planning retreats and meetings.
- Implement efficient office systems and high-quality customer service.
- Coordinate event management logistics for Auxiliary Services meetings and events; including space reservations and set-up requests, catering orders, and technology requests.
Other Duties as Assigned by the Assistant Vice President for Auxiliary Services and Assistant Directors of Auxiliary Services.
Education and Experience
Bachelor’s degree required. Master’s degree in Business Administration preferred.
3-5 years related experience and/or training; or equivalent combination of education and experience. Finance/Accounting skills and experience with leading or managing people/and or processes strongly preferred.
3-5 years related experience and/or training; or equivalent combination of education and experience. Finance/Accounting skills and experience with leading or managing people/and or processes strongly preferred.
Does this position require driving for the university?
Yes
ADDITIONAL INFORMATION.
Elon has built a national reputation for excellence based on five key factors:
- Student-centered: Elon is a close community – students develop strong, mentoring relationships with faculty and staff, with their peers and with alumni.
- Globally engaged: You’ll find Elon students engaged in learning in every corner of the world through the university’s top-ranked study abroad program.
- Experiential: We learn best through experience, so an Elon education is filled with hands-on learning opportunities in the classroom, in the lab and on the job.
- Environment for learning: With one of the nation’s finest residential campuses, Elon provides facilities and learning resources that breed powerful collaboration and spark bold ideas.
- Ambitious: Members of our community are restless in all the right ways, unafraid to set high expectations, rising to every challenge and constantly striving to build a better world.
Elon University has built a national reputation as a premier student-centered arts and sciences university that values strong relationships between students and their faculty and staff mentors. Elon is ranked among the top-100 National Universities by U.S. News & World Report, with a No. 1 ranking for excellence in undergraduate teaching and No. 9 for innovation. Global engagement is central to Elon’s experience and the Institute of International Education has ranked the institution No. 1 in the nation for study abroad for 16 straight years.
In addition, Elon is the only university in the nation ranked in the top-20 by U.S. News for excellence in all eight academic programs “Focused on Student Success.” Elon’s more than 7,000 students prepare to become the resilient, ambitious and ethical leaders the world needs, putting their knowledge into action on campus, in the community and around the globe.
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