Job description
Overview
Who we are
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we’re looking for
Toyota’s Corporate Shared Services (CSS) Project Support Department is looking for a passionate and highly motivated Business System Consultant.
The primary responsibility of this role is to perform all functions necessary to support UKG Workforce Central and Dimensions suite of products. This position serves as a Consultant and Subject matter Expert (SME) in the platform and will routinely be briefing key stakeholders on different aspects of the systems. You will be responsible for the successful delivery of the scope, time and budget while managing resolution of risks, issues, and decisions.
Reporting to the CSS Project Portfolio Manager, the person in this role will support the Corporate Shared Services department's objective to identify, interpret, and prioritize needs across multiple customers, and then deliver high quality business solutions.
What you’ll be doing
Work as a consultant in partnership with project management and payroll projects teams to support system project lifecycle activities and define system changes.- Lead configuration, upgrades, enhancements, implementation, maintenance, and user acceptance testing activities within UKG Workforce Central and Dimensions
- Lead a team of consultants and external resources for solution deployment and ongoing break/fix and release work.
- Create and communicate build status, issues, and risks at both detailed and executive levels.
- Provide resolution of issues and troubleshooting, recommend, and implement problem prevention procedures.
- Ensure system performance monitoring and meeting KPIs for ticket resolution and configurations.
- Provide guidance and training to supported application users.
- Maintain detailed knowledge of assigned application and discuss change impacts and issues.
- Create and maintain a vision roadmap combining business needs, innovation, customer feedback, and external trends.
- Identify opportunities for technology improvement and create deployment strategies.
- Develop partnerships with leadership across sites and divisions.
What you bring
Bachelor’s degree or higher or equivalent professional experience.- Experience with large interconnected systems and processes, including complex integrations between multiple 3rd party and internal systems.
- Demonstrated leadership and team-building skills with the ability to influence and motivate team members that report to other groups in the organization.
- Ability to manage multiple initiatives in a fast-paced environment while maintaining attention to detail.
- Knowledge of payroll business process.
- Proven track record for successful delivery of projects and working cross-functionally with business and information systems/technology.
- Ability to learn new technologies and systems both verbal and written communication while maintaining a strong sense of urgency.
- Customer-first mindset with the ability to facilitate and build business relationships based on understanding customer needs and processes.
- Proven ability to effectively lead, communicate and collaborate across a diverse and highly complex organizational structure while adapting to changing business needs.
- Strong data and analytical skills with the ability to be creative in data visualization.
- Understanding of data collected by internal and external systems and how integrations and data interaction are completed.
- Experience with Microsoft software suite including Excel, Project, SharePoint.
Added bonus if you have
Advanced Degree.- Experience managing operations or help desk with proven track record of meeting SLAs.
- Experience with Time and Attendance systems in a Manufacturing environment such as UKG Pro, WorkForce Central or WorkForce Dimensions.
- Understanding of Human Resources Change Management (HRCM) systems such as Workday.
- Microsoft PowerBI/Tableau experience.
- Proficiency with SQL queries, Jira, Confluence, and other project tools.
- Ability to apply knowledge regarding regulatory requirements.
What we’ll bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
- A work environment built on teamwork, flexibility and respect.
- Professional growth and development programs to help advance your career, as well as tuition reimbursement.
- Vehicle purchase & lease programs.
- Comprehensive health care and wellness plans for your entire family.
- Flextime and virtual work options (if applicable).
- Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
- Paid holidays and paid time off.
- Referral services related to prenatal services, adoption, childcare, schools and more.
- Flexible spending accounts.
- Relocation assistance (if applicable).
Belonging at Toyota
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question or need assistance with your application? Please send an email to talent.acquisition@toyota.com.
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