Title: Business System Analyst Department: Platform: CARES

Bargaining Unit: NBU Grade: N/A

Position Type: Exempt Hours per Week: 40

Position Summary:

Analyzes system-related situations, writes system specifications, designs and develops ad hoc and standard reports, and performs/assists with testing and implementation in accordance with Company guidelines, client needs and legislative requirements.

NOTE: Position requires access to Personally Identifiable Information and/or Personal Health Information to complete job requirements.

General Duties:

• Conducts best practice requirements engineering steps, including elicitation, analysis, solution implementation, negotiation, and documentation.
• Formulate and document test plans and test cases. Test programming changes due to bug fixes, enhancements, development, and version upgrades. Collaborate with programmers to drive quality output.
• Conduct and document testing activities including, but not limited to, functional testing, regression testing, usability testing, and performance testing.
• Analyzes data files to and from trading partners, file formats and problems related to client conversions and implementations.
• Analyzes the impact of compliance and regulation changes to existing programs and data file interfaces.
• Writes detailed design specifications for data conversions; coordinates and monitors data interfaces with trading partners, vendors and clients.
• Owns business as usual (BAU) ticket items from triage to resolution. Evaluates and tests ad-hoc and canned reports, queries, data extracts and procedures for IT systems, including forms and mailings.
• Develops, coordinates, and supports installation plans for new client implementations, to include trading partner coordination and testing.
• Provides technical support, training, and problem resolution to super users in the operations community.
• Documents system and client support processes and procedures, to include process improvement recommendations
• Performs other similar and related duties as required.

Minimum Qualifications:

• Associate's degree in Computer Science, IT or two years of technical training. An equivalent combination of experience and education may be acceptable.
• Two to three years of related experience.
• SQL Knowledge is preferred
• Basic understanding of business practices with good understanding of project management methodology needed.
• Ability to understand database systems and excellent knowledge of Microsoft Office.
• Strong organizational, analytical, problem-solving, and time-management skills.
• Ability to exercise independent judgment.
• Excellent attention to detail.
• Excellent oral and written communication skills, including the ability to work with diverse group of professionals in close cooperation.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently seeking an experienced Business Systems Analyst with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 40 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

Internals to Apply:

If you meet the minimum qualifications and are interested in applying for the above position, please submit an application. All applications must be received by 5:00 pm on the Internal Posting Deadline listed above in order to be considered prior